Job Description

Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years

Work setting

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Retail service establishment

Tasks

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Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration

Supervision

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5-10 people

Work conditions and physical capabilities

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Work under pressure Attention to detail Combination of sitting, standing, walking

Personal suitability

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Adaptability Efficiency Integrity Positive attitude Time management Efficient interpersonal skills Excellent oral communication Flexibility Judgement Team player Ability to multitask

Support for persons with disabilities

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Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

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Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

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Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

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Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

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* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities