Job Description

Assistant Manager / Senior Administrator

Calgary, NW (Panorama Hills area) | Full-Time, 40 hrs/week

We are a large, established general practice serving Calgary's NW communities for 15+ years. With 37 team members and 7-day availability, our office is structured, team-driven, and proud of a supportive, mentorship-based culture.

We are seeking a

hands-on Assistant Manager / Administrator

to work directly with our admin team (70% of weekly hours) while also supporting office management functions (30%). This role balances day-to-day leadership with administrative oversight.

What You'll Do

Team Leadership:

Work alongside the admin team, supporting daily tasks while guiding efficiency, training, and accountability.

Operations Support:

Assist the Office Manager in overseeing scheduling, reporting, staff coverage, and office productivity.

Patient Experience:

Present treatment plans, manage patient flow, and assist with scheduling, collections, and insurance inquiries.

Hygiene & Treatment Oversight:

Ensure accurate bookings, manage Recall Max processes, and support coordinators.

Event & Communication:

Help organize staff events, CE, and internal communications.

Task Management:

Handle assigned projects such as reporting, Dentrix/Recall Max follow-up, or marketing support.

What We're Looking For

Minimum

3+ years dental office experience

(treatment coordinating experience is an asset). Strong knowledge of dental administration, scheduling, and insurance. Natural leader who is approachable, detail-oriented, and able to balance teamwork with accountability. Comfortable in a structured, fast-paced environment. Proficiency with

Dentrix and RecallMax

preferred.

Hours & Compensation

Full-time, 40 hrs/week.

Varying shifts of mornings (7:00 am) and evenings (until 8:00 pm) and shared weekends - open availability In-office dental benefits, Health Spending Account, salary commensurate with experience. Reports to Office Manager and Practice Owner.

Please submit a cover letter with your resume.


Job ID:9694ADMIN-AB-194