Job Description

Job Summary

The Operations Manager plays a pivotal role in overseeing the daily operations of our organization, ensuring efficiency and effectiveness in all processes. This position requires strong leadership skills and the ability to manage a diverse team while implementing operational strategies that align with the company's objectives. The ideal candidate will have a proven track record of improving operational systems, processes, and policies.

Responsibilities

Develop and implement operational strategies to enhance productivity and efficiency across departments. Oversee daily operations, ensuring compliance with company policies and industry regulations. Manage budgets, forecasts, and resource allocation to optimize operational performance. Lead, mentor, and develop team members to foster a culture of continuous improvement. Collaborate with cross-functional teams to streamline processes and improve service delivery. Analyze performance metrics and prepare reports for senior management on operational effectiveness. Identify areas for improvement and implement innovative solutions to enhance operational workflows. Ensure high levels of customer satisfaction through effective service delivery and quality control.

Skills

Strong leadership abilities with experience in team management and development. Excellent problem-solving skills with a focus on strategic thinking. Proficient in data analysis and performance metrics evaluation. Exceptional communication skills, both verbal and written, for effective collaboration across all levels of the organization. Ability to adapt to changing environments while maintaining a focus on operational goals. Knowledge of industry best practices and regulatory compliance standards. Proficiency in project management tools and software is preferred. This Operations Manager position offers an exciting opportunity for individuals looking to make a significant impact within our organization by driving operational excellence.
Job Types: Full-time, Permanent

Pay: $21.00-$30.99 per hour

Ability to commute/relocate:

Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person