As Assistant Manager with Tim Hortons, you have an ownership mentality. Your role is to lead your Team to deliver operational excellence in all aspects of the business including customer service, employee management, and operational results.
All Managers set the tone and lead by example. You are expected to be friendly and active, running the floor and setting the standard for operations and exceptional customer service. Ability to multitask is a must.
Responsibilities include:
Delivering exceptional Customer Service
Managing daily routines for consistency and operational excellence
Training & coaching Team Members
Managing labour through effective floor management
Controlling food & paper costs
Resolving Guest issues
Availability:
This Assistant Manager will be primary focused on afternoon and evening operations. Must be flexible as your work schedule may vary based upon the business needs while fostering work/life balance.
Physical Demands include:
Walking and standing for long periods of time
Able to lift and carry up to 20 kg / 45 lbs
Able to help as needed in receiving large deliveries
Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
Ability to work under pressure in a high fast-paced environment adhering to tight deadlines
Why work for us?
Competitive pay
Grease-free workplace
Growth and development opportunities
Team environment
Community involvement
Training programs
Medical coverage
Dental coverage
Vision coverage
Life insurance
Free uniforms
Meal benefits
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