Job Description

At Desjardins, we believe in equity, diversity and inclusion. We\'re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there\'s something we can do to help make the recruitment process or the job you\'re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level CL-03

Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group\xe2\x80\x99s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction.

General Information on the Position

Main responsibilities

Support your immediate supervisor by helping to develop business strategies in line with Desjardins\xe2\x80\x99s strategic priorities and the unit\xe2\x80\x99s challenges.

Ensure the quality of services and business relationships, and manage the member/client experience.

Implement and monitor the action plan to achieve target results.

Put in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins\xe2\x80\x99s values. Lead, coach and motivate the team to develop skills, boost engagement and empower employees.

Implement and develop a competitive, profitable service offer that incorporates partnerships with other components in order to provide an exceptional member/client experience.

Ensure the efficiency and continuous improvement of processes, and boost profitability.

Promote the Desjardins brand and strengthen the organization\xe2\x80\x99s roots in the community.

Uphold Desjardins\xe2\x80\x99s cooperative values.

Other working conditions

The work arrangement for the position is full-time hybrid work #LI-Hybrid

Number of jobs available : 1

Qualifications

Bachelor\xe2\x80\x99s degree in a related field

A minimum of 4 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Hold a Mutual fund sales representative certificate issued by the Autorit\xc3\xa9 des march\xc3\xa9s financiers and Financial planning certificate - Autorit\xc3\xa9 des march\xc3\xa9s financiers

For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job Collaborates, Decision quality, Develops talent, Drive results, Engagement, Innovation, Work processes

Work Location Service Signature Desjardins (SSD) Bas-Saint-Laurent et Gasp\xc3\xa9sie-Iles-de-la-Madeleine

Trade Union Non Syndiqu\xc3\xa9

Unposting Date 2024-03-7

Job Family Management (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Desjardins