Job Description

Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun! In the fall, we turn into Canada's most terrifying haunted attraction- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival). Bingemans is in the business of providing Grand Experiences!

Kingpin St Catharines

is a centrally located at The Niagara Pen Centre, premium entertainment destination for casual users, social and corporate groups. It includes 24 state-of-the-art bowling lanes, including 8 VIP lanes for private gatherings and special events. A variety of arcade games, 9 tech-infused interactive mini golf holes, unique food and beverage options, exclusive birthday parties packages, and more!


We are seeking a dynamic and results-driven

Assistant General Manager

to oversee daily operations while driving revenue through proactive sales initiatives. This hybrid role requires strong leadership, organizational, and customer relationship skills to ensure seamless operations and business growth.

Key Responsibilities:

General Management & Operations

Oversee all functional areas including Admissions, Redemption Arcade, Concessions, Bowling, Putt Social, and Food & Beverage operations. Manage staffing needs by recruiting, training, scheduling, coaching, and motivating team members to ensure high performance and exceptional guest service. Monitor daily operations to ensure quality standards, efficiency, and safety protocols are met. Coordinate ordering and inventory of supplies across key operational areas. Assist in managing operational budgets, including labor, supplies, and maintenance. Support weekly and monthly inventory processes and reporting.

Sales & Business Development

Identify and pursue new business opportunities through outbound calls, emails, networking, and in-person outreach. Build and maintain strong relationships with prospective and existing clients by understanding their needs and providing tailored solutions. Develop proposals and quotations that reflect client requirements and align with company offerings. Administer all aspects of event bookings including data entry, contract generation, and coordination with internal departments. Collaborate with the marketing team to create and promote new programs that drive traffic and revenue. Track sales leads and client interactions using CRM tools and follow up in a timely and professional manner.

Qualifications:

1-2 years experience in management in hospitality, entertainment or service-driven environment. Demonstrated success in a sales or business development role. Strong leadership and team management skills. Excellent communication, organizational, and problem-solving abilities. Proficient in using POS systems, scheduling software, and Microsoft Office Must be flexible with working hours, including evenings, weekends, and holidays as needed.


Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.