Job Description

As a key support to the ISD Manager, the

Assistant Manager, ISD

plays a vital role in managing day-to-day operations to ensure the stability, security, and efficiency of our information systems. This role acts as the deputy leader of the department, assuming full management responsibilities in the ISD Manager's absence and ensuring continuity in service and performance.

Key Responsibilities:

Technical & Project Management

Lead system analysis and design for new development projects and system enhancements. Develop project specifications, identify technical resources, perform system testing, and prepare documentation. Deliver and deploy solutions on time, within budget, and in alignment with business requirements and quality standards. Maintain clear communication with internal and external stakeholders throughout the project lifecycle. Ensure that all project documentation is accurate, current, and properly archived. Provide effective production support, troubleshoot system issues, and manage help desk ticket flow. Enforce internal project methodologies and standards. Analyze and map customer business process requirements to ISD solutions. Serve as the primary contact for cybersecurity configuration, response, monitoring, and user training. Prepare for and participate in internal audits and quality assurance procedures.

Departmental & Operational Support

Maintain regulatory and compliance alignment with internal and external management systems. Assist in developing the monthly ISD business plan. Foster a collaborative, ethical, and positive work environment through daily team interactions. Support system maintenance and administration as needed. Interact professionally with contractors, vendors, and service providers. Promote a culture of learning and teamwork through training and mentoring opportunities. Support SPS North American IT projects and initiatives.

Qualifications:

Associate or Bachelor's degree in Computer Science, or equivalent experience. Minimum

5 years of experience

in each of the following: IBM iSeries platform administration, including programming, IBM HA, Rocket/Aldon, and WebSphere MQ Windows Server platform administration Cybersecurity configurations and monitoring Network infrastructure (routers, switches, firewalls, VPN, IDS, WAN/LAN, RF/Wireless) Microsoft Office Suite, Visio, and Project Professional certifications (or equivalent experience) such as:

CCNA

MCSE

CISA / CISSP

VMware Certified Associate 6 - Data Center Virtualization (VCA6-DCV)

Demonstrated project management capabilities. Strong analytical, communication, and teamwork skills. Ability to learn and apply new technologies efficiently. Experience in the logistics or automotive industry is a strong asset.

Why Join Us?

We offer a dynamic and fast-paced environment where you can grow your career and make a tangible impact. You'll work with cutting-edge technologies and collaborate with professionals who value innovation, integrity, and teamwork.

Please submit your resume and cover letter in one pdf through the Indeed portal.

Simcoe Parts Service is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact our recruiter.

Job Type: Full-time

Pay: $21.20-$49.38 per hour

Benefits:

Company car Company events Dental care Extended health care Life insurance Paid time off RRSP match Vision care
Ability to commute/relocate:

Alliston, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Please provide your Salary Expectations
Work Location: In person