Job Description

Job description

The DoubleTree West Edmonton was the recipient of the 2024 Award of Excellence for showcasing outstanding commitment to Quality & Service!

Our friendly and attentive staff are dedicated to providing personalized service throughout our guest's stay. We call it CARE (Create A Rewarding Experience).

When you CARE - it shows! We provide a Double Dose of Warmth, a Double Dose of Sweet and a Double Dose of Home.

All the essentials are covered in our 128 modern guest rooms and 110 elegant suites including two-bedroom and presidential suites.

We are looking for a motivated, professional

Guest Services Assistant

Manager

to join our team!

For the sixth year in a row,

Hilton

has been recognized for it's exceptional workplace culture and named as one of the World's Best Workplaces by Fortune Magazine. Hilton ranked #3 on the list of the top 25 companies and remained the only hospitality company on the list. Hilton Team Members attribute the Company's culture, benefits and inclusive environment as it's foundation to being a great place to work.

All the essentials are covered in our 128 modern guest rooms and 110 elegant suites including two-bedroom and presidential suites.

We offer unique benefits and unlimited growth potential including:

Complimentary tickets to the Mayfield Dinner Theatre Complimentary Dry Cleaning 50% Discount in Stages Restaurant & Bar Hotel Gym Usage - free of charge! Team member cafeteria Manulife Insurance - Premiums paid 100% by employer. RRSP Matching Opportunity after 6 months of employment Go Hilton travel discount program around the world! Career Growth, development and succession planning model Competitive salary Recognition and rewards programs
NOTE:

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site gym On-site parking RRSP match Store discount Vision care Wellness program
Schedule:

8 hour shift Day shift Holidays Monday to Friday Weekends as needed
Application question(s):

Have you worked for a Hilton branded Hotel before? If so - which one? How many employees have your supervised or managed in the past?
Experience:

Hotel Guest Services: 3 years (preferred)
Work Location: In person