Plato's Closet buys and sells trendy, gently used clothing, shoes, and accessories for teens and young adults. We're looking for a motivated
Assistant Manager
to help lead our team and keep the store running smoothly!
MAJOR AREAS OF RESPONSIBILITY
Assist Store Manager in meeting the following expectations:
1. Meet or exceed financial goals, focusing on sales and overall profitability.
2. Maintain controllable expenses within established guidelines. Process billing, invoices and related documents to ensure vendors and service providers are paid within the appropriate time frame.
3. Drive sales through the development of staff; focusing on coaching, training, and role modeling desired behaviors.
4. Support and execute all buys as per process efficiency guidelines. Manage all customer buys to ensure we maintain productivity and profitability standards.
5. Promote and role model a culture of positive customer service to everyone, every day.
6. Maintain merchandise and visual presentation standards on a daily basis.
7. Recruit, hire, and train associates for all store positions. Establish schedules; implement individual development plans, set productivity and performance standards for each associate. Complete and deliver associate performance evaluations in a timely manner. Create and maintain an environment of consistent and continuous coaching.
8. Ensure all inventory functions are completed as directed, including regular inventory counts. Receive merchandise and ticket in a timely manner. If needed, follow the appropriate back stocking recommendations.
9. Establish and maintain operational and monetary controls. Prepare daily bank deposits and perform daily/weekly auditing tasks. Report any discrepancies, theft, or suspected theft by employees or customers to the appropriate parties immediately.
10. Assist with scheduling, delegating tasks, and maintaining store standards
11. Oversee backstock, merchandising, and inventory organization
12. Manage store social media accounts and marketing initiatives
13. Deliver excellent customer service and resolve customer concerns
14. Other duties as assigned.
QUALIFICATIONS
1. High School Diploma or GED required. Some post-secondary education preferred.
2. 1+ years prior management and supervisory experience, plus 1-2 years retail sales experience, preferably in similar merchandise lines.
3. Strong leadership, organizational skills, and time management skills are critical.
4. Proven customer service skills and strong interpersonal communication skills required.
5. Sales and goal oriented.
6. Must have the knowledge and ability to utilize computers and related technology efficiently.
REQUIREMENTS
1. Ability to stand and walk for long periods of time, up to 8 hours per day.
2. Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member
3. Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
4. Exposure to typical retail environment and noise levels.
5. Able to operate a computerized sales terminal.
6 .Knowledge of social media platforms (Instagram, TikTok, Facebook)
7. Ability to manage backstock and assist with inventory tasks
8. Open availability, including evenings and weekends
9. Reliable, punctual, and able to thrive in a fast-paced environment
PERKS
Employee discount on trendy clothing & accessories
Fun, fashion-forward work environment
Opportunities for growth and development
If you love fashion, thrive on teamwork, and are ready to take on a leadership role, we'd love to meet you! Apply today with your resume.
Job Types: Full-time, Permanent
Pay: $18.50-$21.50 per hour
Expected hours: No more than 40 per week
Application question(s):
Do you have open availability?
Please list 2-3 times you would be available for an interview.
Experience:
Leadership: 1 year (required)
Work Location: In person
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