Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



This is a contract term position until August 31, 2026



As an Assistant Facility Manager, you will provide essential assistance to the Facility Manager in overseeing property portfolios while ensuring client satisfaction through exceptional service delivery. You will maintain compliance with JLL's standards, monitor key performance indicators, and conduct regular property inspections to proactively address deficiencies. This collaborative role involves supporting various operational functions including work order management, soft services coordination, energy efficiency initiatives, and budget management, all while identifying cost-saving opportunities and partnering with the sourcing team to optimize supplier relationships.



WHAT YOU'LL DO

Directly support the Facility Manager in executing the needs of managing the assigned portfolio



Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction



Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures



Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly



Conduct inspections of assigned properties proactively addressing any deficiencies



Create and follow up on corrective work orders as necessary



Support work order management for in house staff and vendors as necessary

Support facility soft services as needed and directed such as:

meetings preparation, conference room reservations, food services, parking, vending, and badging



Support requests associated with JLL's Management and Operations team



Support energy management programs to maximize energy efficiency



Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations



Manage all duties in compliance to Master Services Agreement and applicable performance measurements



Support the implementation of the EHS management systems



Enforce all Company policies and training requirements regarding safe and efficient operations and work practices



Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards



Support facility specific cost savings targets to contribute to the account achieving savings goals



Assist in the development and management of operational and capital budgets



Management and staff with operational reporting, budgeting, financial management, purchasing as necessary



Support development of monthly/quarterly variance reporting for operating budgets



Continuously identify cost savings opportunities



Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level by:

Coordinating supplier management program consisting of:

goal setting, performance criteria, and performance review



Supporting contract management for both short and long-term projects for the client



Driving cost savings through sourcing and supplier management activities which are consistent with client goals



WHAT WE'RE LOOKING FOR



Bachelor's degree Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant Excellent customer, computer, managerial, verbal and written communication skills Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives Basic knowledge of building systems (mechanical and electrical systems). Proficiency in Google Suite preferred Experience with Corrigo a plus

WHAT'S IN IT FOR YOU



Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work A supportive, caring and diverse work environment designed for your growth and well-being

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.