Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
This is a contract term position until August 31, 2026
As an Assistant Facility Manager, you will provide essential assistance to the Facility Manager in overseeing property portfolios while ensuring client satisfaction through exceptional service delivery. You will maintain compliance with JLL's standards, monitor key performance indicators, and conduct regular property inspections to proactively address deficiencies. This collaborative role involves supporting various operational functions including work order management, soft services coordination, energy efficiency initiatives, and budget management, all while identifying cost-saving opportunities and partnering with the sourcing team to optimize supplier relationships.
WHAT YOU'LL DO
Directly support the Facility Manager in executing the needs of managing the assigned portfolio
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
Conduct inspections of assigned properties proactively addressing any deficiencies
Create and follow up on corrective work orders as necessary
Support work order management for in house staff and vendors as necessary
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging
Support requests associated with JLL's Management and Operations team
Support energy management programs to maximize energy efficiency
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Manage all duties in compliance to Master Services Agreement and applicable performance measurements
Support the implementation of the EHS management systems
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
Support facility specific cost savings targets to contribute to the account achieving savings goals
Assist in the development and management of operational and capital budgets
Management and staff with operational reporting, budgeting, financial management, purchasing as necessary
Support development of monthly/quarterly variance reporting for operating budgets
Continuously identify cost savings opportunities
Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level by:
Coordinating supplier management program consisting of: goal setting, performance criteria, and performance review
Supporting contract management for both short and long-term projects for the client
Driving cost savings through sourcing and supplier management activities which are consistent with client goals
WHAT WE'RE LOOKING FOR

• Bachelor's degree
• Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant
• Excellent customer, computer, managerial, verbal and written communication skills
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
• Basic knowledge of building systems (mechanical and electrical systems).
• Proficiency in Google Suite preferred
• Experience with Corrigo a plus

WHAT'S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate
• Deep investment in cutting-edge technology to power your work
• A supportive, caring and diverse work environment designed for your growth and well-being

Location:
On-site -Calgary, AB
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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