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Summary
:
The Assistant Store Manager, through execution of Store Manager directives, assists in maximizing sales, creating a positive, fun and outwardly-friendly environment, guiding store operations to meet brand standards and Key Performance Indicator (KPI) targets, as well as ensuring our customers receive excellent customer service. The Assistant Store Manager is responsible for store operations in absence of the Store Manager.
As an
Assistant Store Manager
, your primary responsibilities will include:
OPERATIONS
Manage the operations of the store in the absence of the Store Manager
Provide exceptional customer service and shopping experiences for our customers; being a strong brand ambassador through knowledge and understanding of our products
Work in partnership with the Store Manager to help meet and exceed all company set sales and operational goals
Drive sales through leadership and coaching on the sales floor
Communicate field and/or market data to the appropriate department leaders when required
Assist the Store Manager in all merchandising, marketing and visual presentation aspects of the store
Receive and process company product accurately and efficiently while preserving the organization of the backroom
Maintain replenishment of product on the sales floor to company standards
Support the Store Manager with securing company assets through the implementation of loss prevention policies and procedures
Maintain a safe and clean store environment for our team members and customers. Participate in store housekeeping duties.
Ensure the compliance of all company and store policies and procedures
Contribute to store and region success by accomplishing related results as needed
HUMAN RESOURCES
Assist the Store Manager in hiring, training and supervising the performance of our team members
Assist the Store Manager to ensure the successful onboarding and training of new team members
Support the Store Manager with employee performance management
Model the Carter's Company Values and Leadership Behaviours
Experience and Skills:
2+ years' retail management or supervisory experience
High energy, enthusiastic team leader with a proven dedication to customer service
Interest in growing your career into a Store Manager role
A history of meeting and/or exceeding KPIs
Strong leadership, interpersonal and customer service skills. Ability to motivate others.
Strong attention to detail and organizational skills
Excellent visual merchandising abilities
Working knowledge of computers
Effective verbal and written communication skills
Physical demands:
Ability to lift up to 25 lbs
Ability to move and replace fixtures, shelves and hardware throughout the store
Ability to use ladders on a frequent basis
Capacity to stand for long periods
Availability Requirements
Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
Eight hour shifts up to 40 hours per week: including evenings, weekends, holidays and occasional overnights. A minimum of two closing shifts a week and a weekend shift.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carter's | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.
Carter's | OshKoshest un employeur souscrivant au principe de l'egalite d'acces a l'emploi et encourage tous les candidats interesses et qualifies a postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hesitez pas a communiquer avec nous.
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