Job Description

Who We Are



For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement



The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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Position Purpose summary:
This position works with the Kettle Coordinator to ensure the Kettle Campaign program aligns with the overall mission and reaches the fundraising goal set out by Community Services (Calgary).
Accountabilities:Ensure evening logistics are in place for the implementation of the Kettle Program. Troubleshoots, follows up and reports any concerns related to any of the Kettle Program elements during the evening shift, while campaign is in progress, and notifies Kettle Coordinator of the concerns. This includes any issues involving volunteers and/or location staff. Works with the Kettle Coordinator in organizing the kettles and volunteers for approved special events (i.e., Hockey Games). Supports and gathers feedback daily from the Kettle Team Leaders and reports to Kettle Coordinator on daily basis. Works with the Kettle Coordinator, to maintain equipment and materials to effectively implement the Kettle Program plus create an end of season inventory list. Evaluates the Campaign on an on-going basis and reports regularly to the Kettle Coordinator on a weekly basis, with respect to total donations received, donations received per location, volunteer coverage and any concerns. Implements program guidelines in consultation with Kettle Coordinator. Understands and complies with internal and external accreditation standards. Gathers information from all Kettle Campaign staff throughout the campaign and contributes to the final report compiled by the Kettle Coordinator. Supports volunteers and program staff over the phone, via e-mail or in person; explains directions to the various Kettle locations. Manages day-to-day volunteer schedules on Better Impact, communicates and finds coverage for vacant kettle host shifts. Records and responds, if needed, to daily kettle hosts feedback forms. With the Kettle Coordinator, orients, trains, supports, inspires, recognizes and evaluates program staff. Assists the Kettle Coordinator to train volunteers and kettle hosts in their duties at Kettles. Provides direction to program staff and fills in for them, as needed. Following financial guidelines and procedures, ensures that all Kettles are brought in, recorded and that all donations are bagged and secured. Assists in the inventory control system, with the Kettle Coordinator, which also includes supply coordination for the program. Ensures program staff follows the checklists and forms to accurately record all kettles' activity. Leaves a report for the daytime Kettle Coordinator of any kettle pick-ups that were missed.

WORKING CONDITIONS:This is a temporary, part-time position at 18 hours per week until December 24, 2025. Work is primarily performed in an office setting in addition to frequent visits to kettle locations The performance of the job duties requires bending, walking, lifting, and standing. Travel within the city will be required. Flexibility is required as hours may be extended per the Kettle Campaign operational requirements and due to late Kettle pick-up. Some transportation of Kettle stands (30lbs) and/or filled Kettles (approximately 30lbs).

Education and Experience Qualifications:
Education, Qualifications and Certifications:Completion of a High School Diploma Certification in a related field (event management, volunteer management, fundraising, project management) would be preferred Police Information Check (PIC) Valid Class 5 Driver's license. Personal vehicle and insurance available for work business purposes A mobile phone, with sending and receiving text and image capabilities, that can be used for work business purposes

Experience and Skilled Knowledge Requirements:Some project coordination experience would be beneficial. Competent at electronic data entry and information management, as well as the ability to analyze data. Intermediate skill level for Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams). Excellent verbal and written communication skills.

Skills and Capabilities:Shows interest in and is inspired by the work of The Salvation Army. Highly organized, creative, and motivated self-started with the ability to prioritize and work under pressure. Attention to detail. Capable of multitasking and moving quickly and consistently and perform under tight deadlines. Strong sense of integrity, excellence, and confidentiality. Displays a positive outlook and demonstrates effective teambuilding, interpersonal and collaboration skills. Communication: excellent communication skills (oral/written), strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility; strong skills in MSOffice 365 (Excel, Word, Outlook); and professional.

Compensation:
The target hiring range for this position is $18.14 to $22.68 with a maximum of $27.22.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.