Job Description

POSITION PURPOSE

The Assistant Housekeeping Manager is the link between the Room Attendants and the Executive Housekeeper. He/She trains and supervises the Room Attendants, Laundry Attendants, inspects rooms and other areas as assigned and ensures that high standards of cleanliness are established and maintained.

ESSENTIAL FUNCTIONS

Daily inspection of Guest rooms, linen rooms, vending areas, corridors and common areas to ensure that high standards of cleanliness are maintained. Train and supervise Room Attendants and Laundry Attendants in order to maintain Hotel cleanliness standards. Correct reporting of room status to the Executive Housekeeper (a.m. and p.m. report). Prompt reporting and writing of all maintenance defects and any unusual appearances and safety hazards. Ensure that adequate linen is available and carts are properly stocked with linen and guest supplies in a safe and neat appearance. Prompt reporting of lost and found articles to the Executive Housekeeper. Prompt reporting of soiled and damaged linen to the Executive Housekeeper. Assist in inventory of linen and supplies. Follow security procedures with regards to keys/cards and their distribution, locking up of all linen rooms, storage rooms, etc. Participate in Housekeeping meetings and make suggestions for improvements to the Executive Housekeeper. Provide written reports of incidents and work performance. Other duties as required.

EDUCATION/EXPERIENCE

Experience with a Housekeeping environment is required, prior experience as a Room Attendant would be considered an asset.

SKILLS

It is necessary for the Assistant Housekeeping Manager to have a good command of the English language, both written and spoken, to properly delegate tasks to the room attendants and to communicate with guests in a courteous manner. Must have good computer skills.

The Crowne Plaza Toronto Airport is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier free employment.

The Crowne Plaza Toronto Airport Hotel has an Accommodation Policy in accordance with the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act.

To avoid any delays in the recruitment process, if you require accommodation to apply or to participate in an interview process, please provide your accommodation needs in advance.

*Applicants must have a valid Canadian work permit

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Vision care
Experience:

housekeeping: 1 year (required) Hotel Housekeepers: 1 year (required)
Work Location: In person