Assistant Hospitality Supervisor

Ontario, Canada

Job Description

Join Corby Spirit and Wine Limited and Hiram Walker & Sons Ltd.,: Where Moments Matter
At Corby and Hiram Walker, we're more than a company - we're curators of unforgettable moments. Our portfolio boasts some of Canada's most iconic and award-winning brands, including J.P. Wiser's, Lot No. 40, Pike Creek, and Gooderham & Worts Canadian whiskies, Polar Ice vodka, Lamb's rum, Ungava gin, McGuinness and Cabot Trail liqueurs, Ace Beverage Group's Cottage Springs, Cabana Coast, Liberty Village, and Good Vines, and Foreign Affair wines. But that's just the beginning.
Through its affiliation with Pernod Ricard SA, Corby represents leading international brands such as Absolut vodka, Jameson and Redbreast Irish whiskies, The Glenlivet, Chivas Regal, Ballantine's and Aberlour Scotch whiskies, , Altos tequila, Malibu and Havana Club rums, Kahlua liqueur, Skrewball Peanut Butter whiskey, Jefferson's and Rabbit Hole bourbon whiskies, Del Maguey Single Village mezcal, Beefeater and Malfy gins, and Perrier-Jouet and Mumm champagnes, - making our portfolio the most comprehensive in the market.
Why Choose Us?
Igniting Conviviality: Derived from the French word "convivialite," our ethos centres on human connection, authenticity, and friendliness. We create moments that matter, starting with how we work together.
Progressive Opportunities: Fuel your ambition with outstanding career prospects and rewards. Whether you're a seasoned professional or just starting your journey, we're invested in your growth.
Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!
Learn about our rich heritage by clicking for Corby and for Hiram Walker.
Join us at Corby and Hiram Walker, where every day is an opportunity to make a difference.
Position Summary
The Foreign Affair Winery, a boutique winery nestled in the heart of Vineland Station, is seeking a charismatic and hospitality-driven individual to join our team full-time, including weekends. This role is ideal for a team-oriented professional with a passion for wine and a commitment to delivering exceptional guest experiences.
Reporting to the Director - Brand Home & Direct to Consumer, the Assistant Hospitality Supervisor plays a key role in overseeing daily service operations within our wine boutique and lounge. This position leads the hospitality team, ensuring a warm, engaging, and memorable experience for every guest.
What you will contribute to:
Operations:

  • Leading the hospitality team to provide exceptional guest experiences by:
  • Leading a daily team huddle, sharing updates and an overview of the day
  • Assigning hosts for tastings and preparing the lounge for reservations
  • Oversight of all tastings and providing memorable experiences for guests
  • Training and development of team, providing regular feedback to enhance operations and service standards
  • Management of partnership with on-site kitchen, CHZ PLZ, including menu design
  • Encouraging the team to drive sales results and wine club membership sales
  • Leading the planning and execution of all on-site winery events including private events
  • Leading the wine boutique merchandising, sourcing new suppliers and monitoring inventory
Brand Home Marketing:
  • Coordinating VIP, trade and media visits to drive visitation and media engagement
  • Managing the winery social media channels, posting and responding to inquiries
  • Collaborating on local tourism initiatives and participating in local committees
Admin:
  • Management of booking platform, including updating service availability and booking / coordinating guest reservations, group tastings, and private events
  • Responding to public reviews (google, TripAdvisor, etc.) and guest feedback via email
  • Coordinating with the Sales Coordinator to respond promptly to all telephone and email inquiries, requests and complaints from current and perspective customers
  • Managing the hourly staff schedule to maximize efficiencies and ensure adequate resources
  • Actively participate in health and safety initiatives, including the training of hourly staff
  • Ongoing development of training documentation for hourly team to ensure service delivery
What you bring to the position:
  • Supervisory and leadership experience in hospitality, food & beverage, and retail
  • Passionate and knowledgeable about wine, WSET an asset Tech savvy, previous experience with Shopify POS, and Tock reservation software
  • Smart Serve Certified
  • Must be able to work weekends
  • Ability to lift up to 35 lbs. and stand for long periods of time
At Corby and Hiram Walker, we're committed to fostering a workplace that reflects the diversity of the communities we serve. We welcome applications from all qualified individuals and Indigenous peoples, visible minorities, individuals with a disability, and 2SLGBTQIA+ individuals are encouraged to apply.
Our Commitment: Accessible Employment Practices
Pernod Ricard, alongside it's Canadian affiliates Corby and Hiram Walker, is dedicated to providing accessible employment opportunities. If you require accommodation due to a disability or a medical need during any phase of the recruitment process or want to review our accommodation policies, please reach out to our Human Resources Department at .
Ontario Applicants: Our practices align with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Join us in creating a vibrant, inclusive workplace where everyone's voice matters. Apply today!
Job Posting End Date:
Target Hire Date: 2025-10-13
Target End Date:

Skills Required

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Job Detail

  • Job Id
    JD2865232
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned