Job Description

The AGM will lead the FOH operations, focus on the development of the service team and oversee the strategic operations of our business.

• 2 to 3 years of leadership in full service fine dining restaurants
• Strong training and customer service focus
• Financial acumen

Operating Excellence

• Create an Operating Excellence culture by implementing and executing against the priorities and primary business fundamentals, as established by the GM, to Become a world class operation.
• Provide World-class service
• Create new growth opportunities in the operating location
• Create a business environment that fosters quality, integrity and results
• Leverage team and corporate support (e.g., finance, human resources, training, standards, merchandise, marketing, distribution, non-management associates and other operations management) to share information on a continuous basis, stay current in the industry, and learn about best practices

Leadership

• Act as a role model to all managers and associates to instill company values through management style and actions
• Work with the GM and Senior Management to provide an open environment to promote professional growth in our managers and associates.
• Work with the GM and Senior management to create and promote an environment of trust for all associates by ensuring that the company's values and fair treatment policies are followed in a diverse workforce and that all associate activities are performed in a timely and professional manner

Business Management

• Drive the business by analyzing and managing Operational results to the business needs and then prioritizing and marshaling resources to maximize value.
• Make critical business decisions by accessing data, analyzing information, soliciting input and using available information systems technology.
• Understand fully the site-specific demographics of a given market and then develop and execute effective recruiting, hiring, and retention programs in recognition of these dynamics in building strong management and hourly teams

QUALIFICATIONS
Education and Experience

• 3 -5 years of managing full-service restaurants
• A strong, broad-based businessperson with experience in the Food & Beverage industry.
• Proven track record of successful results (e.g., customer, associate, economics, and quality) or equivalent measurement and P/L accountability.
• Degree in business or hospitality management or related discipline or equivalent education and experience.