Job Description

Company Summary: Get Air operates one of the fastest growing indoor trampoline parks in North America and across the world. We take pride in offering a safe and family friendly environment to entertain kids and adults of all ages, along with being an active member of our communities. Position Summary: The Assistant Manager, under the direction of the General Park Manager, ensures the safe operations and management of the facility when the General Park Manager is not available, providing the necessary leadership and guidance to make Get Air the destination of choice for our guests. The Assistant Park Manager assists with employee development and customer service to ensure the community will recognize Get Air as a destination of choice for parties, group events, fundraisers, etc. Essential Duties and Responsibilities:

• Ensure the safe operation of the park under the direction of the General Park Manager and when the General Park Manager is unavailable.
• Coordinate with the manager to create a staff schedule.
• Handle customer service issues with discretion and professionalism.
• Advocate safety and satisfaction for both employees and guests.
• Supervise all employees at the park, and assist with training and development.
• Ensure all staff members are trained in all products, procedures, and services to date (promotions, events, etc.).
• Assist with recruiting new staff, onboarding, and orientation.
• Assist with employee development, coaching, and disciplinary processes.
• Assist with marketing the park in the community.
• Create orders for operating supplies: wristbands, party supplies, gift cards, custodial supplies, etc.
• Support the manager in charitable donation requests.
• Book birthday parties, corporate events, etc. Coordinate with employees to complete and carry out the party or event. Visit, create and maintain relationships with key community influencers (schools, hospitals, corporations, etc.).
• Assist with building and trampoline maintenance.
• Work with local communities and businesses to increase park revenue.
• Become familiar with and understand monthly P&L statements and weekly financial reports.
• Support company policies, procedures and initiatives.
• Cover shifts when needed.

Experience and Qualifications Requirements:

• Certified in first aid and CPR required.
• Excellent oral and written communication skills, problem solving, decision making, conflict management, customer service, and organizational skills.
• Required to work nights/weekends and some major holidays.

Education and/or Experience: A minimum of a High School diploma with 2-3 years management or supervisory experience. Computer Skills: Intermediate computer skills including G-Suite. Essential Job Functions: Must be able to lift and carry up to 50 pounds, along with standing and walking for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Job Type: Full-time Salary: $17.00-$18.00 per hour Benefits:

• Casual dress
• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Holidays
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Ability to commute/relocate:

• DARTMOUTH, NS: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• management: 2 years (preferred)

Work Location: One location