Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Assistant Facilities Manager assists the Facility Manager in the delivery of services to operate and maintain a facility including customer/client services, financial management, facility maintenance, procurement, and supplier management. Great Excel skills, PowerPoint skills, and the ability to handle multiple projects at one time. Develop client relationships with key representatives in supporting the client\xe2\x80\x99s CRE goals and objectives.

Relationship Management

• Interface with key client representatives regularly to provide updates and address issues or concerns, escalating to the FM and or CRE client as necessary.
• Maintain client satisfaction on services by supporting FM staff and vendors with managing, addressing and updating work orders in a timely manner.
• Act as a liaison between agency and building management and communicate to CRE any updates, policy changes or activities as it pertains to the building\xe2\x80\x99s environment.

Compliance

• Manage contractors when on site ensuring each are following building, client and JLL polices and confirming the delivery of the service is completed correctly.
• Enforce account policy and requirements regarding safe and efficient operations and work practices.
• Assist with Operational Compliance Program (OCP) and HSSE compliance.
• Contribute to the account KPI\xe2\x80\x99s and SLA\xe2\x80\x99s.

Team Management

• Demonstrate strong management, collaboration and teamwork within the account team, by driving best practices, policies and procedures.
• Lead team when emergency situations arise and escalate through the proper channels when required.

Administrative Function

• Assist FM on project moves and provide weekly updates to Occupancy Planning (OP) on changes to agency spaces.
• Timely and accurate approval of all vendor invoices and address any discrepancies identified.
• Assist FM with developing annual CapEx and OpEx budgets and track monthly accruals and reforecasts.
• Assist FM with implementing client CSR initiatives and identify ways to increase sustainable practices.

Location:

On-site \xe2\x80\x93Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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