Job Description

Assistant Director, Banking Operations Applications
Take a central role
The Bank of Canada has a vision to be a leading central bank-dynamic, engaged and trusted-committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:
Find out more about the next steps in our .
About the position
As Assistant Director of Banking Operations Applications within the ITS Banking Solutions portfolio, you are responsible for managing a team of Senior Technical resources i.e. developers, solutions architects, solutions integrators, security solutions architect, data architects, etc. who are responsible for enhancing and maintaining a series of mission critical Banking Operations applications. Members of your team are part of the Swift Integration Support team or are Senior Advisors working on supporting various priorities across FMBO.
You have knowledge in leading operational activities as well as in leading application enhancements and/or migration activities.
As a leader within the ITS department, you build relationships with clients and ensure a smooth balance between solutions delivery and operations. You adopt and adapt leading industry practice, using AI, DevOps automation, etc., and you aim at implementing, maintaining, and improving high quality, efficient and effective IT services.
You lead the transition of your Banking Operations applications to the Cloud and you work closely with other ITS teams to successfully achieve this.
You provide oversight on maintaining a full product life cycle perspective, and work to balance short-term achievements with long-term goals (such as minimizing technical debt while maximizing operational resiliency).
Your future responsibilities
In order to succeed in this role, you:

• Demonstrate technical skills and leadership competencies to generate confidence and trust in staff and client base.

• Create strategies to ensure the stability and competencies of your team.

• You present information clearly and concisely, provide regular updates on your key assignments.

• Manage client service levels and expectations while maintaining a balance between corporate and client goals and objectives.

• Encourage collaboration for shared outcomes of goals and accountabilities.

• Motivate staff to continue learning new skills as required.

• Create a climate of open mindset to experiment and keep abreast of industry evolutions.

• Understand and identify key stakeholders to sustain effective relationships.

Required Knowledge and Skills
As a leader:

• You are able to provide managerial direction and contribute to the leadership of the department by demonstrating a strategic outlook along with inspirational and intellectual leadership, and by coaching others and facilitating their development.

• You can provide leadership, coaching and performance management to direct reports and to an extended team of technology professionals across multiple IT disciplines.

• You know how to create a healthy work climate for the unit, build employees' capabilities, support their professional development, and enable them to optimize their contribution.

• You have excellent communication skills; you adapt quickly to changing priorities and demands; and you plan, organize and manage multiple projects and tasks concurrently within tight time frames while setting and managing client expectations and delivering on commitments.

• You demonstrate outstanding skills in guiding team members towards the achievement of the organization's goals and inspire the team with the confidence to make decisions and learn from their decisions.

• You take the time and have the skills to understand the relevant capabilities of your team members, by focusing on what needs to be accomplished and delegating to the right people; ensure the objectives and goals are done within the deadlines and at high quality.

Your education and experience

• bachelor's degree in computer science, engineering, or other related discipline

• a minimum 7 years of IT-related experience, which includes 3 (three) years of experience with large-scale application development/enhancement programs

or

• an equivalent combination of education and experience may be considered

Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.
Language requirement
The Bank's work environment is conducive to the use of both of Canada's official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.
What you need to know

• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank's hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit .

• Salaries are based on qualifications and experience and typically range from $153,721 to $180,848 (job grade 19)
• The Bank offers an incentive for successfully meeting expectations at 7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Skills Required