Job Description

Position: Accommodation Representative

Job ID #: 5164

Status: Permanent Full Time

Dept:

Outpatient Care Transformation and Patient Registration - CVH

Role Level: PG04 ($26.20 - $32.77)

Posted: October 28, 2025

Internal Deadline: November 4, 2025

:

The accommodation representative will be responsible for completing administrative work necessary to collect revenue for preferred accommodation, uninsured, co-payment fees, specialty group fees, television and phone charges. Additional responsibilities consist of assistance with registration's data quality program including reviewing and updating daily and monthly reports in conjunction with the Corporate Registration Manager. This role will be based at the Credit Valley Hospital.

Responsibilities:

Interview patient/family to obtain insurance information and signatures Follow up and support as directed by Financial Services in recouping payment as required Run daily discrepancy reports and missing data reports to correct wrong or missing data Fix SDA-SDC transitions Review and correct all field criteria rejection prior to claim submission to insurance carrier Prepare monthly daily census ensuring it's accuracy for submission to Ministry of Health Assist in registration data quality program using audit tools Must be available for some weekend and early evening duties

Qualifications:

College or university degree or diploma in business or health related field preferred Previous registration/admitting experience in a health care organization preferred Strong interpersonal and communication skills in working with the public and other departments Solid knowledge of EPIC and MS Office programs (Word, Excel, PowerPoint)
Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website:

www.trilliumhealthpartners.ca

Trillium Health Partners is committed to fostering a healthy and positive work environment in accordance with applicable legislation, including the Occupational Health and Safety Act and Regulations, as well as the organization's policies and procedures.

We will accommodate your needs under the Ontario Human Rights Code.

Applicants must be eligible to work in Canada.

Trillium Health Partners is identified under the French Language Services Act.



We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.