Job Description

Job SummaryWhat is the opportunity?The RBC Dominion Securities Management team located in Ottawa is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.Please Note: This is a contract role for approximately 15 months in length.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.What do you need to succeed?Must HaveMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice to HaveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetKnowledge of RBC Dominion Securities\xe2\x80\x99 systems and procedures, an assetExperience in the securities industry is an assetWhat\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesJob Skills Conflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress: 303 MOODIE DR:OTTAWACity: OTTAWACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: Wealth ManagementJob Type: Contract (Fixed Term)Pay Type: SalariedPosted Date: 2024-04-08Application Deadline: 2024-04-23Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

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