Job Description

: IT Unlock's mission is solving staff augmentation problems by providing the right IT experts in a timely fashion manner to save our clients' time and money. In parallel, we solve companies' problems by implementing the world's best AI solutions to automate and secure their call centres at a fraction of the cost. The Team: You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world's best training to bring you to the next level. We have a friendly culture and cooperative. We want to see you succeeding in your endeavour and be part of our family. We are seeking a highly skilled and motivated AS400 Admin Operations/Support professional to join our dynamic team. The successful candidate will be responsible for the day-to-day administration, support, and maintenance of our AS400 systems, ensuring optimal performance, reliability, and security. The role involves troubleshooting, monitoring, and collaborating with cross-functional teams to provide excellent operational support. Key Responsibilities: AS400 System Administration: Manage and maintain AS400 systems, including installation, configuration, and upgrades of hardware and software components. Monitor system performance, troubleshoot issues, and ensure the availability and reliability of AS400 environments. User Support: Provide technical support to end-users, addressing AS400-related queries and issues promptly. Collaborate with other IT support teams to resolve user problems and ensure seamless operation of AS400 systems. Security Management: Implement and maintain security measures for AS400 systems, including user access controls, password policies, and system auditing. Conduct regular security audits and implement best practices to protect against potential vulnerabilities. Backup and Recovery: Develop and execute backup and recovery procedures to safeguard critical data and ensure business continuity. Perform routine testing of backup and recovery processes to validate their effectiveness. Performance Optimization: Analyze system performance and recommend optimizations to enhance efficiency and responsiveness. Collaborate with other IT teams to implement improvements and enhancements to the AS400 environment. Documentation: Maintain up-to-date documentation for configurations, procedures, and troubleshooting guidelines. Ensure knowledge transfer by documenting solutions to common problems and providing training to other team members as needed. Collaboration: Work closely with cross-functional teams, including application developers, network administrators, and database administrators, to ensure seamless integration and collaboration. Participate in project teams to provide expertise and guidance on AS400-related aspects. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in AS400 administration and support roles. Strong knowledge of IBM iSeries hardware and software components. Familiarity with RPG programming language is a plus. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Relevant certifications in AS400 administration are desirable. a??

Skills Required