Job Description

:
In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at
Please Note: This is a temporary position ending on or before May 29, 2026, with the possibility of extension.
Are you passionate about customer service and creating a welcoming, efficient experience for others? Join the team at NAIT's Artisanal Food Market as a Front of House Service Worker and be part of a unique, student-driven environment focused on food, sustainability, and community.
This is a hands-on, fast-paced role where you'll be the first point of contact for students, staff, and campus visitors. You'll play an essential part in ensuring the smooth day-to-day operations of the market while providing friendly, professional service.
Key Responsibilities:

• Greet customers and answer questions about products or services.
• Operate POS system and process debit and credit payments.
• Handle refunds, exchanges, and returns per policy.
• Keep front-of-house area clean and organized.
• Restock shelves and maintain product displays.
• Manage lineups and keep service moving efficiently.
• Communicate customer feedback and issues to Team Lead and Supervisor.
• Follow health and safety standards in food handling and front-of-house hygiene.
• Assist with events or promotions.
• Other duties as assigned

Skills & Abilities:

• Strong interpersonal and communication skills.
• Positive attitude and professional appearance.
• Comfortable using POS.
• Ability to multitask, stay calm under pressure and stay organized.
• Pays attention to detail and cleanliness.
• Team player with collaborative work ethic.
• Ability to take direction and work independently when needed.
• Reliable, punctual and proactive

Qualifications:

• High school diploma or equivalent preferred.
• Experience in retail, food service, or hospitality is an asset.
• Basic math skills.
• Knowledge of health and safety practices in service environment.
• Food Safety Certificate is an asset

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).
Remuneration: $17.48 per hour, plus 12% in lieu of statutory holidays and vacation accrual. (Classification - Service Worker).
This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.
Please submit a resume and cover letter to be considered for this opportunity.
About NAIT
We are proud to have been named one of Alberta's Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.
NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.
NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our . We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at .
#LI-SH1 #LI-Onsite -