Job Description

SAIT's

Applied Research and Innovation Services

department helps partners conceptualize, prototype and deliver products to market. ARIS is on the leading edge of novel technology development. As one of Canada's top applied-research colleges, SAIT has 50,000 square feet of specialized research labs, facilities, and full-time research staff who are solely dedicated to providing the services organizations need to take their products from concept to prototype.

The Opportunity

An exciting opportunity exists to join the ARIS team in the role of Service Administrator. SAIT is seeking a professional, customer-focused individual to provide comprehensive administrative and operational support to facilitate the smooth and efficient functioning of applied research activities within the department and SAIT.

The Service Administrator primarily supports the team with administrative tasks and operational support of the facilities, managing departmental records, coordinating meetings and events, and communicating with internal and external stakeholders. The Service Administrator also plays an important role helping to promote the work of ARIS and the industry we serve through communications with industry partners and students, connecting them with SAIT's expertise and resources for applied research and project development.
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The Role

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Administrative Responsibilities

+ Provide a professional service-focused presence at ARIS to clients, visitors, and colleagues general inquires. This position is primarily situated within the ARIS office.
+ Facilitate efficient and effective interactions between our teams, industry partners, students, and other stakeholders
+ Manage departmental correspondence, including emails, memos, and official letters.
+ Process purchase order requisitions and invoices inquires when required
+ Other as necessary
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Operational Responsibilities

+ Offer general office support including procuring office supplies and resource materials, compiling information packages and folders, processing office expenses, and communicating with SAIT custodial and maintenance staff
+ Assist with proactive identification and timely action to address office supplies that need replenishing or maintenance related items that require action to promote a safe environment
+ Assist with the identification and development of new processes or tools that improve productivity within the team
+ Assist with meetings including:
+ Develop agendas and minutes internally and externally as required including with researchers, management, and industry clients to aid in the development of applied research proposals and contracts
+ Book meetings, manage travel itineraries, and place catering orders
+ Take meeting minutes
+ Maintain accurate, confidential, electronic and paper files to help track operations to facilitate project management procedures and compliance with SAIT policies and procedures
+ Contribute ideas and energy towards ensuring our office environment reflects SAIT's values of Fairness, Integrity, Respect, Safety, and Transparency
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Proposals and Report Writing

+ Assist with funding applications, funding reports, industry letters of support, award nominations, and grant reporting metrics when required
+ Provide quality review in regard to proof reading, formatting and consistency of presentations, proposals and reports
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Promotional Responsibilities

+ Attend and/or coordinate networking opportunities including tours, presentations, media interviews and support, industry events, and memberships in industry organizations
+ Format, design, and create/edit documentation (letters, information sheets, application forms, guidelines, certificates, policies, procedures, presentations, and newsletters)
+ Coordinate event opportunities including catering, setting up table and display, registrations, distributing promotional materials, liaising with event attendees
+ Represent SAIT at onsite and offsite events, and work with management to ensure ARIS event commitments are staffed sufficiently
+ Monitor and organize upcoming promotional opportunities

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Qualifications

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Minimum Required

+ Related degree or diploma - i.e.: Business Administration or Office Management or suitable working experience in the duties as specified
+ Minimum 3 years' experience in an office environment demonstrating organizational and administrative skills
+ Demonstrated Proficiency in Microsoft Office suite - desktop and Office 365 versions - especially Word, Excel, PowerPoint, and Outlook. Database experience will be considered an asset, but not necessary.
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Preferred

+ Diploma and or degree from a recognized university or technical institute
+ 5 years' experience supporting teams in an office environment, including demonstrated initiative from past experience

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Skills Required

+ Friendly personality, professionalism and good team fit + Enthusiastic about research goals and objectives of ARIS
+ Outstanding interpersonal skills and ability to positively interact with a variety of personalities
+ Ability to plan and coordinate informational programs and to work effectively with others
+ Strong organizational skills with ability to align objectives to tasks, milestones and metrics.
+ Familiarity with project management procedures and administrative documentation
+ Accounting knowledge to accurately create invoices and code expenses is an asset

Job Classification

: Project Coordinator

Posting End Date

: May 26th, 2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta's Top Employers, we offer the chance to work with a purpose -- preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT.



At SAIT, we understand that experience comes in many forms. We're dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we're looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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