Job Description

Stephenville Gardens Commission - Job Posting

Arena Operations Manager

The Stephenville Gardens Commission is seeking a dedicated and community-oriented individual to fill the role of

Arena Operations Manager

.

About the Role:

Reporting directly to the Stephenville Gardens Commission, the Arena Operations Manager oversees the day-to-day operations of the arena and is accountable for ensuring the facility meets the highest standards of safety, efficiency, and customer service. This position requires both hands-on technical expertise and strong leadership abilities to effectively manage staff, user groups, and community partnerships.

Key Responsibilities:

Facility Operations & Maintenance

? Oversee the operation and maintenance of the arena refrigeration plant, ensuring it is properly maintained, safe, and compliant.

? Conduct routine inspections and preventative maintenance on all arena systems, including HVAC, plumbing, fire safety, sprinklers, kitchen suppression systems, Zamboni emissions, forklifts, AEDs, eyewash stations, CO monitors, and electrical components.

? Ensure compliance with all legislative, health and safety, and Workplace NL regulations.

? Perform or coordinate minor building repairs, janitorial, plumbing, carpentry, and electrical work as needed.

? Supervise ice installation, flooding, maintenance, and removal; troubleshoot and repair rink equipment as required.

Staffing & Administration

? Recruit, train, schedule, and supervise arena staff to ensure efficient daily operations.

? Encourage and model safe work practices while fostering a positive and collaborative workplace culture.

? Oversee administrative duties including office work, payroll, accounts payable/receivable, deposits, and general record-keeping.

? Prepare and deliver regular operational and financial reports to the Commission.

? Attend Commission meetings and provide professional recommendations regarding facility operations and improvements.

Community & User Engagement

? Schedule and manage all ice time, bookings, and events, ensuring fair access for local and regional user groups.

? Maintain strong, positive relationships with user groups, community organizations, and the Town of Stephenville Recreation Department.

? Proactively attract new user groups, tournaments, and outside rentals to maximize facility usage.

? Develop and maintain advertising and sponsorship opportunities to generate revenue.

? Collaborate with partners to promote programs, events, and facility opportunities.

Qualifications

? Power Engineer Class 4 or Refrigeration Operator Class B License (or equivalent) preferred.

? Previous experience in arena operations, including ice making and plant maintenance is considered an asset.

? Supervisory and staff management experience

? Strong financial literacy with knowledge of budgeting, payroll, and cost management.

? Computer proficiency, including scheduling software, Microsoft Office, and social media platforms.

? Excellent organizational, interpersonal, and communication skills.

? First Aid/CPR certification.

? Valid Class 5 Driver's License.

? Current criminal record and vulnerable sector checks.

? Knowledge of facility maintenance, including janitorial, plumbing, HVAC, carpentry, and electrical systems.

To Apply:

Please submit a cover letter and resume by October 22, 2025 at 4:00pm to stephenvilledome@gmail.com

Job Type: Full-time

Work Location: In person