Job Description

About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Area AP Manager, you oversee asset protection operations across a group of stores. You lead a team of Coordinators and/or Specialists, drive execution of safety and shortage reduction programs, and collaborate with store leadership to mitigate risk. Your work supports the protection of people, products, and experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.
What You'll Do

• Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback.
• Implement and monitor shortage reduction and safety programs tailored to the needs of each in your area.
• Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards.
• Analyze data and incident trends to identify risks and recommend proactive solutions.
• Partner with store and regional leadership to align AP strategies with business goals.
• Ensure physical security systems are functioning and compliant with company standards.
• Collaborate with law enforcement and legal partners to support case development and prosecution.
• Promote a culture of safety, inclusion, and operational excellence across your area.

Who You Are

• Strong leadership and coaching skills across multiple locations.
• Experience in investigations, surveillance, and shortage reduction.
• Ability to analyze data and apply insights to drive results.
• Excellent communication and collaboration skills.
• Knowledge of retail operations and asset protection best practices.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.

*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Skills Required