Job Description

A/R and Finance Administrator

Compensation: $20-$25/hour (Hourly Employee)

Location: Remote

Position Summary:

This role plays a key role in managing insurer accounts receivable and overseeing the approval/denial process for extended health benefits. This role ensures timely follow-up on outstanding claims and works closely with insurers, clients, and therapists to resolve billing and benefit-related matters.

Key Responsibilities:

Manage insurer accounts receivable and monitor aging reports Assist and complete accounts receivable, collections, and payable processes (QuickBooks) Process Extended Health Benefit denials Follow up on unpaid claims and initiate collection efforts where necessary Track and coordinate extended health benefit approvals and denials Communicate with insurance companies and clients to resolve coverage or payment issues Document all collection activities and maintain accurate financial records Collaborate with therapists and administrative staff to clarify service details for billing Support clients in understanding their benefit coverage and claims processes Escalate unresolved issues to management as needed General administrative support as required

Qualifications:

Experience in insurance billing, AR collections, or health benefits administration (preferably in a healthcare or therapy setting) 1 - 2 years of experience in a similar support role in a consulting or professional services environment Familiarity with Canadian extended health benefits and occupational therapy billing codes is an asset Excellent organizational and follow-up skills Strong communication and interpersonal abilities Comfortable working independently in a remote setting Proficient with Googler Suite and billing software (experience with HCAI or similar platforms is an asset) Excellent MS Office skills, advanced spreadsheet experience Willingness to learn and a problem solver Experience with HCAI and QuickBooks
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Experience:

Insurance billing, AR collections & Health benefits: 1 year (preferred) Similar support role: 1 year (preferred) HCAI & QuickBooks (or similar platform): 1 year (preferred)
Work Location: Remote