This role plays a key role in managing insurer accounts receivable and overseeing the approval/denial process for extended health benefits. This role ensures timely follow-up on outstanding claims and works closely with insurers, clients, and therapists to resolve billing and benefit-related matters.
Key Responsibilities:
Manage insurer accounts receivable and monitor aging reports
Assist and complete accounts receivable, collections, and payable processes (QuickBooks)
Process Extended Health Benefit denials
Follow up on unpaid claims and initiate collection efforts where necessary
Track and coordinate extended health benefit approvals and denials
Communicate with insurance companies and clients to resolve coverage or payment issues
Document all collection activities and maintain accurate financial records
Collaborate with therapists and administrative staff to clarify service details for billing
Support clients in understanding their benefit coverage and claims processes
Escalate unresolved issues to management as needed
General administrative support as required
Qualifications:
Experience in insurance billing, AR collections, or health benefits administration (preferably in a healthcare or therapy setting)
1 - 2 years of experience in a similar support role in a consulting or professional services environment
Familiarity with Canadian extended health benefits and occupational therapy billing codes is an asset
Excellent organizational and follow-up skills
Strong communication and interpersonal abilities
Comfortable working independently in a remote setting
Proficient with Googler Suite and billing software (experience with HCAI or similar platforms is an asset)
Excellent MS Office skills, advanced spreadsheet experience
Willingness to learn and a problem solver
Experience with HCAI and QuickBooks
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Experience:
Insurance billing, AR collections & Health benefits: 1 year (preferred)
Similar support role: 1 year (preferred)
HCAI & QuickBooks (or similar platform): 1 year (preferred)
Work Location: Remote
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.