Appointment Coordinator
Canada, Canada
Job Description
Looking for a great opportunity to work in Canada's largest Automotive Group?
Vancouver Honda is currently looking to fill the position of an Appointment Coordinator.
ESSENTIAL DUTIES:
- Field phone calls for customers making appointments
- Enter appointments into system, check for open recalls, campaigns and history of vehicles then add to appointment
- Enter appointment into XTIME prior to vehicle arriving at the dealership
- Check Special Order Parts list and call customers to make appointments
- Call all no-show customers and reschedule appointments
- Forward repair orders for proper dispatch to shop
- Take care of the Service Loaner Fleet, ensure vehicles are clean and gassed before going out to customers and make sure they get inspected and signed off on before they go out and on their return, ensure daily service loaner log form is completed
- Call customers from special OP code lists
- Supervise R plates
- Call customers from open recall/campaign lists
- Greet customers when Service Advisors are busy
- Fill in for Service Advisors when they are absent
- Other duties as assigned by management
- Have excellent verbal and written communication skills
- Be extremely organized
- Pay close attention to detail
- Be self-motivated
- Ability to work independently and as a team
Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.
Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest
Dilawri Group of Companies - BC Region
Department
Service
Employment Type
Full Time
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Job Detail
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Job IdJD2068145
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCanada, Canada
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EducationNot mentioned