Job Description

IEM (Industrial Electric Mfg.) is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. For over half a century, IEM has delivered customer-specific solutions to meet the evolving power requirements of growth industries across the continent. This role offers an exciting opportunity within an innovative and growing company.

PURPOSE OF POSITION:

As an Applications Engineer, you will provide engineering support to our sales and design teams, focusing on three-phase power, automation, and communication within low and medium voltage switchgear. You'll apply high-level engineering concepts to solve real-world challenges and help shape custom solutions for our clients.

ESSENTIAL FUNCTIONS:

Provide pre-order engineering support, including preliminary drawings, communication diagrams, sequences of operation, and bills of materials. Collaborate with design engineering, mechanical, and production teams to develop innovative solutions for unique applications. Review customer plans, specifications, and scope of work to ensure alignment with product offerings and completeness before hand-off to design engineering. Offer technical input to product development teams regarding new products or enhancements to existing ones. Assist in building a library of standard design details, tools, and CAD resources for repeatable applications. Deliver technical training on IEM products and applications to internal teams and clients. Ensure compliance with applicable codes and standards (NEC, UL, IEEE) during product and order evaluations. Provide ongoing technical consultation to internal sales and engineering teams.

COMPETENCIES:

Strong understanding of three-phase electric power systems, including distribution, control, protection strategies, and rotating machines. Proficiency in communications hardware and protocols, especially Ethernet networking, Modbus, and IEC 61850. Familiarity with UL and IEEE standards (UL 891, 1558, 508A; IEEE C37.20, etc.) and the National Electric Code. Excellent verbal and written communication skills; self-motivated and able to work independently.

EDUCATION AND EXPERIENCE:

Bachelor's degree in Electrical Engineering (BSEE) or equivalent. Minimum 3 years of experience in design, applications, or field service roles with a focus on power products. Experience with AutoCAD Switchgear design experience. + Ability to read and interpret mechanical assembly drawings[RC1] .
* Experience with PLC and HMI programming, power studies, and protection coordination.