Job Description

Who we are
You know those big cities that still feel like small towns? Where everyone\xe2\x80\x99s friendly and helps each other out? That\xe2\x80\x99s like Grant Thornton. Except here we\xe2\x80\x99re all professionals and there isn\xe2\x80\x99t a mayor or a general store. What we\xe2\x80\x99re trying to say is that we\xe2\x80\x99re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That\xe2\x80\x99s what\xe2\x80\x99s most important to us. We\xe2\x80\x99re building a thriving organization that\xe2\x80\x99s purpose driven and still want to remember what your favourite milkshake flavour is. We have an exciting career opportunity for an Application Support Analyst in our Software Support Center based in Moncton, New Brunswick. This role is an integral part of the team that responds to incidents that are disrupting the application service that our Grant Thornton international team of accounting and auditing professionals are depending on out in the field. We are not expecting you to know our software \xe2\x80\x93 we\xe2\x80\x99ll train you on that! \xe2\x80\x93 but we are expecting you to have some basic technical knowledge, business awareness, cultural awareness and service awareness. Plus your investigative and diagnostic skills will come in handy!
As an Application Support Analyst your responsibilities will include:

• Provide direct-user support of our proprietary accounting and auditing software to Grant Thornton professionals on an international level
• Support the development and testing of the functionality and features of our proprietary accounting and auditing software

Be Grant Thornton
If you\xe2\x80\x99re a bit like us, you\xe2\x80\x99re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts \xe2\x80\x9cwe before me\xe2\x80\x9d, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Grant Thornton, you\xe2\x80\x99ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that\xe2\x80\x99s when the magic happens!