Job Description

Responsibilities

What are you applying to?

This is a central and dynamic position as you will provide technical and functional support for the structured finance applications that are used by senior bankers, as well as risk and operations analysts in New York.

Great communication, social skills, and knowledge of ITIL best practices are essential as you will be responsible for supporting and maintaining these applications.

Technical Stack:

SQL | JAVA |C# | KIBANA | ELASTICSEARCH | AUTOSYS | UNIX | WINDOWS SERVER

Functional Stack:

LoanIQ | Loan Activities

What will be your day-to-day?

When you open your laptop, you'll do a morning check to make sure production is stable before the financial markets open.

During the day you will maintain the user's ticket backlog using ServiceNow. You can also be contacted directly by users for live production incidents where you will need to use your problem-solving skills to troubleshoot the applications.

Be ready to learn the key Production Support practices and get financial expertise with experienced professionals.

You will perform the end of day checks to ensure the Production is stable before Asian markets open.

There is never a typical day at Societe Generale, but that's why we love it here!

Profile required

What you bring to our team:

What does it take to get the job?

• Bachelor's Degree in computer science, engineering, or equivalent job experience
• A first experience working with LoanIQ
• Excellent communication skills
• Ability to troubleshoot complex technical and functional issues
• Good knowledge of LoanIQ application
• Experience in SQL

In addition, it is a plus if you have:

• At least 5 years in an Application Support position
• ITIL certification
• Track record of delivering continual improvements & automations
• Knowledge of structured finance domain

What we do differently at Societe Generale

• Competitive compensation & benefits offering, including but not limited to:

• Minimum of 20 days Vacation days + 4 personal days
• Supportive Maternity, paternity, parental and adoption leave policy
• Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.);
• Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family;
• There are many Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
• We foster a culture of continuous development by encouraging our employees to seek improvements through various training programs (online training and coaching platform such as Coursera, GoFluent, PluralSight, First Finance, and others)

Why join us

Why Join Us

It is with a long-term approach that we are engaging with the world as it is today: a world in which economic development goes hand-in-hand with environmental and social progress.

As a result, we made Team spirit a central value at Societe Generale Canada. We work together to be able to offer each employee the tailored approach they require to grow.

As soon as you arrive, you will be integrated into our teams and will learn every day alongside experts, who will support you in your task.

Get ready to join an innovative company where you can bring your full self to work and evolve with forward-thinking individuals to build the bank of tomorrow!

Business insight

About us

Expanding its activities in Montreal, Societe Generale Group is a large multinational bank that counts 130 000 employees located in more than 60 countries around the globe.

At Societe Generale, reimagining green IT impact with our focus on sustainable movement is how we interpret our mission as responsible bankers.

Societe Generale has positioned itself as a frontrunner in supporting the energy transition and carbon net zero financing.

People are the drivers of change and the world of tomorrow will be shaped by our collective creativity, combined experiences, and diversity of opinions, so that together we can have a positive impact on the future!

Teamwork and collaboration are something that we don't only talk about but that we embody through our work and global initiatives.