Job Description

About this Position

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.



This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.



Dare to learn new skills, advance in your career and make an impact at Henkel.

What youll do

Scaling

Drive Project opportunities pipeline and closes growth compared to the previous year Defensive Technical customer support to maintain current business Troubleshooting related to ACE projects for business retention Create test reports any relevant data to the project/opportunity Driving Project Pipeline" Meetings/Connects using the AE KPI Dashboard

Lab Support related to projects

Test Plan (coordination, logistics, Lab ops or AE test, Raise requests for HLSN tests) Report Writing and Review Product recommendation Request samples from labs for sales opportunities, Coordinate with colleagues across the region/cluster/globe for samples Lab Sample management in application engineering labs While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc Active use of Albert for Lab inventory as well as test result capturing

Technical Customer support (Adhesives and equipment)

Virtual call, e-mail, Phone calls Travel for Customer Application Trial/ Validation Collaborate with the KSI2 team to support target accounts and hero applications Mediate the special equipment request with equipment services to obtain quotes Troubleshoot adhesive/equipment related to technical issues Provide technical support level 2 for TIS for specific technologies Coordination with KSI2 AE team Support TSE for Value proposition creation/inputs Competitor Technical Benchmarking Use of internal calculation tools such as RetCalc and Pipe Repair Tool among others Product recommendation

Technical Training

Organize and execute specific trainings Henkel U (new starter training, New Hire Sales/ Inductions trainings/AE Training, SX Trainings/Demo Tools training/Summer School) Loctite U (Technical distributor training, LSX) Trainings to support campaigns (e.g. Medical/Mining/etc.) Customer Technical training (virtual or on-site) Custom TSE request, BDM/Marketing training requests as per SGP Execute GSA Training Modules - Core/Hero Applications Application Engineering best practices

Support MOC's, PDP's, ADP's

Build Launch Package (Training, ACH, TDS, NTWD, Videos) Sustainability Value proposition

What makes you a good fit

Bachelor's Degree in Chemistry, Material Science, or relevant Engineering/technical discipline MBA preferred At least 2 years working experience, preferably with knowledge and experience on adhesives Project management skills Strong communication skills and interpersonal skills necessary Strong analytical and problem-solving skills Team player - Able to share knowledge, motivate and positively influence team members Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred Strong laboratory, problem solving, and computer skills such as Excel, Word, and Powerpoint Experience in facilitation, training, presentation, and customer interactions Clear written and verbal communication. Collaborative teamwork Self-motivated, hands-on, ambitious, and entrepreneurial

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Some benefits of joining Henkel

Health Insurance:

comprehensive plans for medical, dental, vision and wellbeing

Work-Life Balance:

occasional absence days, holidays and volunteer time off, plus flexible & hybrid work policies (depending on role)

Financial:

retirement savings programs, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, and service awards

Family Support:

gender neutral parental leave, fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

Career Growth:

diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.


Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.