Job Description

BCIT’s Information Technology Services Department is currently seeking two regular, full-time Application Administrators to join our inclusive, knowledgeable, and highly motivated Solution Delivery Team. You’ll have the opportunity to make an immediate impact monitoring and operating the organization’s enterprise applications using implementation best practices and Agile methodologies to frequently deliver enterprise solutions. This includes installing, configuring, patching, upgrading, and maintaining the Institute’s investments in enterprise technologies and applying proven communication and problem-solving skills to solve issues related to the deployment of mission-critical enterprise software.

You have at least four years direct experience administrating the direction, development, and implementation of enterprise applications (e.g. Ellucian Banner, SAP, PeopleSoft, Microsoft Dynamics, and other CRM, portal and/or ERP systems). You possess proven experience with enterprise application administration, including installation, patching and upgrading; configuration and enhancement; integration; and monitoring.

Duties & Responsibilities
Duties & Responsibilities:

• Participate in architectural and design discussions and collaborate with other developers, systems analysts, and the product team to define clear deliverables and establish project milestones.
• Evaluate, install, configure, and deploy enterprise applications, systems software, and products, including enhancements to existing enterprise applications.
• Perform daily monitoring and troubleshooting, including performance management, and develop and implement application optimization/upgrades and/or system improvement solutions.
• Track vendor releases and changes; evaluate content and functionality of upgraded and new software packages, and recommend appropriate upgrade and enhancement paths;
• Install and configure patches and upgrades as required.
• Document all aspects and procedures for the analysis, installation, configuration, and enhancement of enterprise applications.
• Establish, manage, and maintain appropriate access, permissions, and menus for system users on applicable systems.
• Liaise with vendors and support providers as necessary to ensure prompt resolution of issues and emergencies.
• Ensure that any integration of systems meets functional requirements, system compliance, and interface specifications.
• Assist the applications team by performing quality assurance and user acceptance testing of upgrades and enhancements.
• Maintain the security of enterprise applications.

Qualifications
Required Qualifications:

• Institute of Technology diploma, or Bachelor’s Degree in science, business, or related field; and a minimum of four (4) years current relevant experience in an IT environment similar to BCIT; of which at least two (2) demonstrate application development and administration expertise; or an equivalent combination of education, training and experience.
• Must have demonstrated specific current IT knowledge.
• Proven commitment to providing and maintaining the highest level of customer service.
• Effective oral and written communication skills.
• Proven analytical and problem solving skills.
• Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines.
• Must be a team player and work well with cross-departmental teams.
• Ability to learn quickly and apply new knowledge and techniques.
• Commitment to regular ongoing professional development (including specific IT skills, professional associations and current industry trends).
• High level of professionalism and ethics.

Qualification Specifics:

• Extensive experience maintaining complex enterprise applications, including administration/configuration of core systems, plugins, and modules.
• Technically fluent in multiple languages/frameworks such as:
  • PL/SQL
  • Java/J2EE
  • Tomcat
  • Eclipse, Git, Maven, Jenkins
• Proven ability to work with stakeholders to understand and prioritize their needs and reach understanding/consensus.
• Good understanding of application layer protocols for the purpose of troubleshooting (HTTPS, DNS, SMTP, etc)
• Experience working with scripting languages such as BASH, Ruby, Python, PHP, Perl, etc.
• Aggressive problem diagnosis and creative problem-solving skills.
• Experience with Atlassian product suite (Jira, Bitbucket, Confluence) or similar workflow management systems.

Experience in the following would be an asset:

• Ellucian Banner ERP
• SQL Query optimization
• Continuous integration/continuous deployment, GitOps, etc.
• Windows Server, Tomcat
• SOAP, REST
• Testing and QA methodologies

Additional Information
BENEFITS OF WORKING AT BCIT:

• Being a part of BC’s Top 100 Employers, and a member of the CCDI.
• A generous Total Compensation package which includes extended health and dental benefits and a superb pension plan.
• Flexible hybrid work arrangements available
• Access to Professional Development Funds and opportunities for career development.
• Increase your knowledge with Tuition waivers for BCIT courses.
• Enjoy discounted access to our fitness facilities (including classes like Yoga and Zumba).
• Additional Wellness and Employee Assistance programs.

Salary Range
Salary range: $56,970 - $78,162

Additional Salary Information
Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.

Position Details

Posting Category
Information Systems / Technology

School/Service Area
Information Technology Services

Campus Location
Burnaby campus

Bargaining Unit
BCIT Faculty and Staff Association (FSA)

Job Status
Regular

Full-Time/Part-Time
Full-Time

Number of Vacancies
2

Anticipated Start Date
03/07/2022

Anticipated End Date


Competition Information

Competition Number
22FSA487

Competition Open Date
02/09/2022

Competition Close Date


Open Until Filled?
Yes