Job Description

Work Term: Permanent Work Language: English Hours: 32 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: Will train or equivalent experience

Work setting

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Private sector Urban area

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Provide emergency services Provide customer service Operate dispatch systems

Computer and technology knowledge

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Switchboard 25+ lines Word processing software Electronic mail MS Excel MS Outlook MS Word WordPerfect

Security and safety

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Criminal record check

Transportation/travel information

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Own transportation

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Combination of sitting, standing, walking

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player

Screening questions

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Are you available for shift or on-call work? Do you currently reside in proximity to the advertised location?

Financial benefits

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* Night shift premium