Under the direction of the Supervisor of Animal Protection, the Animal Protection Officers function as the field enforcement arm of the Regina Humane Society. The successful candidate, having met the prescribed criteria and demonstrating that he or she is suitable as outlined in the Saskatchewan Animal Protection Act, will become a badged Animal Protection Officer. They will also serve as emissaries to further the goals and philosophies of the Regina Humane Societyin the community.
Representative Tasks and Major Responsibilities
In accordance with RHS's objectives, philosophies and policies and procedures, this position is responsible for the following:
1.
City Bylaws
Pickup, detain and deliver to the shelter animals running at large as directed by the Supervisor of Animal Protection
Pickup, detain and deliver to the shelter animals being surrendered as directed.
Implement the Cat Control Bylaw by loaning humane cat traps to members of the public and picking up nuisance cats for impoundment
Restrain and impound or quarantine dangerous dogs. Patrol city streets looking for dogs at large and potential problem situations to be reported the Supervisor of Field Operations
Sell Regina City dog licenses and fill out appropriate forms
Enforce City Bylaws.
2.
Investigations
Investigate complaints concerning animals that may be neglected or abused
Ensure that the Animal Protection Act is adhered to
Compile information and evidence necessary to pursue criminal charges
Write reports on all complaints and investigations
Prepare, obtain and administer search warrants in cases where animals are in distress
Appear as a court witness when required
Work with other law enforcement agencies including the Regina Police Service, the Royal Canadian Mounted Police and Animal Protection Services of Saskatchewan.
3.
Inspections
Inspect pet stores, boarding kennels and other facilities to ensure that standard animal care is maintained
Inspect animal events including rodeos, circuses, chuck wagon and chariot races, etc. within the jurisdiction of the Regina Humane Society
Write inspection reports
4.
Administrative Responsibilities
Receive and document incoming complaints for Bylaws and investigations
Answer all questions and educate caller on Licensing, Bylaws, Animal Protection Act and make appropriate referrals to outside agencies
Dispatch incoming calls to the Animal Protection Officers in the field which include investigations, animal pick-ups and Bylaw enforcement
Clear and record all messages on overnight message system
Maintain the computer data base of all investigation complaints, licensed animals and Bylaw files
Release impounded animals to their owner and record all fines and fees
Oversee the loan of cat traps to members of the public to trap nuisance cats and ensure that the rules regarding cat traps are adhered to
Educate the public at every opportunity regarding the law, the well-being of animals and the ethics of animal welfare in general
File completion and bylaw and investigation documentation as required
5.
Education
Educate the public at every opportunity regarding the law, the well-being of animals and the ethic of animal welfare
Specific assignment as required by the Supervisor Animal Protection
6.
Night Duties:
Carry a pager and respond to night-time and holiday emergency calls
Keep accurate records of night activities; pass along ongoing investigation updates and potential problems that may come up during daylight hours
Maintain a good working relationship with staff members, local veterinarians and members of the public
Perform other duties as requested.
7.
General
Ensure the cleanliness and good working order of all vehicles and equipment.
Other duties as required by the Supervisor of Animal Protection or Management.
6. Overall Shelter Vision and Operations
Represent the RHS in a professional manner
Support and promote the vision and strategic plan of RHS
Work collaboratively with veterinary, animal care and life-saving staff to achieve shelter goals.
Work with coworkers to foster an enjoyable and team environment
Perform other duties as required by management
Work Contacts
This position interacts and collaborates with all levels of the organization, including entry level staff members, peers in other departments, executive team members, representatives from external agencies, the general public, children and volunteers. Contact and communication is carried out through face to face, telephone and electronic interactions. Communication must be clear, understandable, positive, professional and respectful in all circumstances.
Working Conditions
Work is performed concurrently in an office, animal shelter environment, outdoors in potentially adverse weather conditions and in a vehicle. Ability to stay standing or active during entire shift if required. Must be able to lift a maximum of 50 lbs.
Work performed both in and out of shelter requires lifting, bending, stooping, pushing and other strenuous activities.
Exposure to potentially aggressive, unruly and sick, diseased and parasitic infested animals and infectious fluids and materials
Exposure to angry or aggressive individuals.
Interaction with children, adolescents and adults from the general public is frequent and requires respectful, empathetic and professional behavior at all times.
Frequent exposure to computer video terminal and computer peripherals.
The Animal Protection Officer will share on-call duties, so s/he must be willing to be on-call some evenings, weekends and holidays. All staff may be requested to work evenings, holidays and weekend shifts for special events, programming or operational needs
Required to wear a uniform while on duty.
Environment can be noisy, odorous and stressful, both physically and emotionally.
Education, Training and Competencies
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Candidates with animal behavior and handling knowledge, legal and/or policing experience and an overall knowledge of shelter operations and goals will be preferred.
Have excellent interpersonal skills
Have the ability to deal with the public courteously, tactfully, and effectively. Conflict management skills an asset
Handle heavy workload with quick response time
Demonstrated personal communication abilities to include effective phone skills, effective interviewing techniques and ability to communicate effectively in writing and orally
Typing speed of 40 words per minute
Demonstrate a profficiency using Microsoft Office
Ability to handle high-stress situations
Ability to be flexible, resourceful, and innovative to operate effectively in an unpredictable environment
Must have the ability to multitask and prioritize in many areas of responsibility
Impeccably organized and passionate about quality, accuracy and attention to detail
Physical condition that allows mobility and agility sufficient to pursue and capture all types of animals, and which permits heavy lifting and working under adverse temperatures and/or weather conditions
Knowledgeable in basic animal behavior and the ability to handle cats and dogs regardless of size
Be comfortable to enter any neighbourhood in Regina at night to handle emergencies
Grade 12 diploma or equivalent
Must be mature with valid Driver's License and clean Saskatchewan Driver's Abstract
Must provide clear Criminal Record Check
Job Type: Full-time
Pay: $16.04-$19.37 per hour
Additional pay:
Overtime pay
Schedule:
Day shift
Every Weekend
Holidays
Night shift
On call
Overtime
Application question(s):
Do you have any law enforcement or security experience? Please detail.
Do you have any animal handling experience, besides family pets? Please detail.
Education:
Secondary School (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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