Job Description

ANIMAL CONTROL OFFICER Resumes with a Cover Letter must be submitted as application to this position. Applications can be mailed or hand-delivered to: 564 David St., Victoria, B.C. V8T 2C8 or they can be e-mailed to: the email address provided. Applicants who do not include a cover letter with their resume will NOT be considered. This position entails a wide variety of tasks and responsibilities and is best suited to someone who has:

• a high-level of personal integrity
• strong verbal and written communication skills
• experience working successfully in a team environment, but can also work independently without direct supervision (must be self-motivated)
• previous experience working with the public in an enforcement / security capacity
• an ability to be firm, but can use discretion appropriately
• a capacity to make own decisions based on clear-thinking and common sense.
• experience managing persons who are emotional, unstable, uncooperative, abusive, intoxicated, violent
• superior powers of observation used in conjunction with skilled investigation techniques (interviews / evidence gathering / tactical communication)
• good organizational skills: can complete accurate & detailed hand-written notes and typed-reports in a timely manner
• domestic animal experience with: dogs, cats & other animals. Officers must be physically capable & competent to handle/walk/restrain large, unruly or vicious dogs
• an ability to interpret Bylaw regulations and retain & provide detailed information & advice to the public concerning animal-related issues
• sound computer skills (MS Word & e-mail)
• a Certificate in Bylaw Enforcement & Investigative Skills (Level 1) or possess similar or greater training or practice (e.g.: Police, Sheriff, Corrections, Customs, Conservation, Insurance Investigator, Security Guard, etc.)

EMPLOYMENT DETAILS This position involves all aspects of Animal Control including the daily operation of the Pound and Adoption Centre. Animal Control is: specialized Bylaw Enforcement. Approximately 95% of the work involves interacting with people and documenting those interactions; 5% of the work involves capturing and handling animals (domestic & wild). Officers work to maintain community standards by:

• investigating public complaints
• patrolling public places to identify violations & face-to-face contact with violators
• educating animal-owners about their responsibilities
• taking action to bring about compliance including use of punitive consequences

Animal Control is a 7-day a week operation including many Statutory Holidays.

• Officers work 40 hours per week in a set 5-day schedule but variations will occur to satisfy operational needs.

During spring and summer months Officers are occasionally required to start early (7:00 a.m.) or work late (9:00 p.m.). Officers are required to work Overtime whenever required to do so and to be On-Call (rotating schedule). When "On-Call," the Officer must accept the personal limitations of being On-Call and respond to call-outs at anytime of the day or night. The successful candidate(s) must provide a Criminal Record Check without any convictions & provide a B.C. Drivers Licence abstract with no violations or at-fault collisions in the last 5 years. Start Date: ASAP Probation: 6 months MUST HAVE QUALIFICATIONS / ABILITIES

• Completion of Grade 12 or equivalent
• Valid B.C. Driver\xe2\x80\x99s Licence (no more than 3 points)
• Clear criminal record
• Bylaw Enforcement & Investigative Skills Level 1 from the Justice Institute of B.C. or possess similar or greater training or experience
• Availability to work: Evenings, Weekends, Call-outs, Statutory Holidays
• Must interpret regulations and carry out enforcement tasks
• Must have superior verbal & written communication skills
• Must work independently and within a team environment
• Must be able to work accurately & communicate effectively under very high-stress situations
• Must keep accurate notes and write detailed reports
• Must be diligent and carry out thorough investigations & lawfully obtain evidence for prosecution purposes
• Must be able to analyze evolving situations and use discretion appropriately
• Must not be intimidated by dogs, cats or other animals
• Must not have incapacitating allergies to animals or environmental conditions
• Strong computer skills (MS Office & e-mail). Must create files & save documents to established criteria.

Officers are frequently exposed to vicious dogs & cats; occasionally exposed to snakes; reptiles; rodents; bats; farm animals; birds; large spiders & other insects. Officers must handle deceased and decayed animals; sick and injured animals; abused and neglected animals. DESIRED QUALIFICATIONS / ABILITIES

• Post-secondary Diploma or Degree
• Courses in: Mediation; Conflict Resolution; Tactical Communication; Non-Violent Crisis Intervention
• Experience handling: dogs; cats; rodents; reptiles; snakes; birds; farm animals, wild animals
• Experience in court; providing testimony and self-prosecuting tickets
• Knowledge of: S.16 & S49 of the Community Charter; Criminal Code of Canada; Prevention of Cruelty to Animals Act
• Experience writing Reports to Crown Counsel and Search Warrant applications
• Certification(s): Defense & Control Tactics; ASP; O.C.
• Firearms Licence / Canadian Firearms Safety Course

PHYSICAL FITNESS This job requires an average or higher level of fitness/strength. Candidates may be required to successfully complete the POPAT or PARE physical test to prove they meet this standard. Officers will be required to: give foot chase to catch animals; climb fences; climb ladders; go on to roof tops; crawl into confined spaces; move objects & furniture; lift, carry, push/pull objects up to 100 pounds; walk on any type of irregular surface; crew a small boat; work in any weather condition; work at any time of day. Applicants that are short-listed will be contacted for an interview. Applicants chosen for an interview are strongly advised to familiarize themselves with the contents of our website: vacs.ca. Thank you for your interest in this position. Job Type: Full-time Salary: $62,400.00-$72,800.00 per year Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• On call
• Overtime

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Victoria, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location