Job Description

Requisition ID: 36994

Company

Located on the traditional, ancestral and unceded lands of the xEmE(TM)IkEE(TM)yI"E(TM)m (Musqueam), SawxIwa7mesh (Squamish), and sE(TM)lilwE(TM)taE (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the worldaEUR(TM)s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function:

The City of Vancouver is seeking applications to fill the challenging and diverse role of an Animal Control Officer I. The successful candidate will report to the Animal Control Supervisors, and will help to maintain public safety and promote responsible pet ownership which is essential to the service. The successful candidate will bring excellent communications skills, and have the ability to influence behaviour through education and enforcement when needed. Applicants for this challenging position possess a collaborative working style, work well in a team environment and can work well with little supervision. It is expected that you will have experience in customer service, by-law enforcement and working with animals, particularly dogs (including but not limited to capturing and physically restraining aggressive dogs). Strong written and verbal communication skills are essential to the position in order to educate pet owners about the by-laws, responsible pet ownership, and to determine how to proceed in widely varied circumstances. The successful applicant will be a practiced investigator and will have experience preparing files for prosecution and testifying in court. The successful applicant will be required to conduct foot and bike patrols throughout the City as well as drive a marked City vehicle.

Specific Duties & Responsibilities:

The Animal Control Officer I position requires the applicant to have strong investigative skills, attention to detail and sufficient knowledge about the Animal Control Bylaws.

The responsibilities of the Animal Control Officer 1 are:

• To perform investigative and regulatory work, patrol the City of Vancouver parks and public spaces;
• Educate the public about the Vancouver Charter as it relates to Animal Control By-law 9150 and ensure public safety;
• While on duty, the Animal Control Officer I responds to and investigates complaints, impounds and transports stray animals, handles the storage and identification of deceased animals, issues AC Warning Notices and tickets (By-law Violation Notices);
• Assists with collecting evidence and statements for investigations;
• The successful applicant will be responsible for handling potentially dangerous animals;
• Responsible for ensuring all vehicles and equipment are fully functional, clean and stocked;
• Required to maintain a detailed and professional note book and may be required to attend court proceedings;
• The successful applicant will be required to work evenings and weekends, be capable of patrolling parks, beaches and city streets by foot, bike and vehicle during operational hours including times when there is limited daylight.

Qualifications

Education and Experience:

• Completion of Grade 12 or equivalent supplemented by post-secondary courses in Criminology and By-Law Enforcement & Investigative Skills is preferred;
• Considerable experience related to investigations and enforcement (including testifying in court) care, handling and training of dogs and other animals such as various species of, reptiles, birds, mammals and amphibians is required.

Knowledge, Skills and Abilities:

• A working knowledge of the principles, methods and equipment related to the handling of vicious, stray or sick animals;
• Excellent interpersonal skills are required and effective verbal and written communication skills are required;
• The successful applicant will have a demonstrated ability to manage and defuse conflict with people from varying backgrounds;
• Good physical condition, strength and agility are required for all aspects of the Animal Control Officer I position, including long amounts of time spent conducting foot patrol, managing and lifting large dogs and heavy articles;
• Ability to handle injured and possibly vicious animals with minimum personal risk;
• Proficiency in Microsoft Office, including Word and Excel and other database software applications;
• Considerable knowledge of the street system of Vancouver;
• A current and valid BC DriveraEUR(TM)s License is a requirement of this position. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• A Police Record Check clearance is required for this position. A clearance requires the absence of any criminal charges or convictions related to this position.

**Computer skills testing may be administered as part of the application process**

The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.

Business Unit/Department: Development, Buildings & Licensing (1250)

Affiliation: CUPE 15 Non Pks

Employment Type: Regular Full Time

Position Start Date: December, 2022

Salary Information: Pay Grade GR-018: $30.29 to $35.66 per hour

Application Close: November 13, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. .

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.