Northumberland Humane Societyis seeking a Part timeAnimal Control OfficerAnimal control officerFull time contract \xe2\x80\x93 16 hrs per week The Animal Services Officer is responsible for responding to requests for animal services; enforcing municipal and provincial legislation within the County of Northumberland; providing detailed reports; and resolving matters primarily through education and negotiation and subsequent enforcement. The Animal Services Officer will be required to provide exceptional customer service in a fast-paced, high call-volume environment under diverse and sometimes challenging circumstances and always represent the Northumberland Humane Society in a professional manner, through demonstrating a positive attitude, fostering good community relations, and supporting the overall mission and values of the Humane Society ESSENTIAL FUNCTIONS
Interact with clients, community members, staff, and volunteers with diplomacy and professionalism
Conduct local patrols and investigations, resolving by-law matters through negotiation, education and enforcement, to ensure compliance with municipal and provincial legislation pertaining to the municipalities within Northumbe3rland County, and in accordance with the Provincial Offences Act
Advise the public on animal services by-laws
Respond to requests for service from the public and intake stray, injured, orphaned, or deceased animals
Conduct proactive enforcement, including patrols of city parks, trails, and general public spaces
Safely and humanely handle fractious and/or injured animals, including cats, dogs, small animals, and wildlife
Work effectively and cordially with stakeholders and partners, including provincial inspectors, licensed wildlife rehabilitators, municipal by-law officers, emergency responders, and local community service agencies
Attend court appearances and give evidence on behalf of the municipality regarding animal services matters
Promote, enforce, and sell each municipality\xe2\x80\x99s dog licences
Interact with all animals safely, respectfully, compassionately, and in a manner that minimizes stress using modern, commonly accepted practices
Record, monitor, and regularly update lost and found animal reports
Maintain detailed daily records of activities, adhering to NHS policies and procedures
Assist with compilation of monthly statistics of animal services activities for the department
Work with other staff and volunteers to achieve a clean and organized facility, with strict adherence to infection control protocols
Provide accurate, knowledgeable, and friendly service to the public
Follow NHS policies and protocols for handling dangerous and/or infectious animals
Participate in outreach activities within the community to provide education and public relations
Maintain a high level of communication with all other staff and volunteers
Treat other staff, volunteers, and members of the public with courtesy and respect
Immediately report all incidents of injury, property damage, absence of or failure of a protective device and/or equipment
Complete other duties as assigned
QUALIFICATIONS The incumbent must have proficient knowledge in the following areas:
Post-secondary education in a related discipline (e.g. Animal Sciences, Animal Care, Law & Security)
Related experience in animal care and/or law enforcement is an asset.
Valid Ontario Driver\xe2\x80\x99s License (full Class G) with clean Driver\xe2\x80\x99s Abstract; Clear Police Clearance Certificate
Knowledge of Northumberland County would be an asset
Knowledge of relevant court procedures, regulations, and legislation pertaining to animals (Municipal bylaws, Dog Owners Liability Act, etc.)
Protective rabies titre an asset (or willingness to receive pre-exposure rabies vaccinations to obtain protective titre)
Excellent oral and written communication skills utilized across all mediums, including phone, email, and face-to-face interactions
Strong time management skills; ability to meet deadlines, re-prioritize competing demands, work with frequent interruptions
Excellent organizational skills; Demonstrated critical thinking, discretion, tact, and diplomacy
Knowledge of domestic animal breeds and wildlife (native and non-native species), including demonstrated understanding of proper care, handling, and husbandry
Demonstrated knowledge of disease transmission, bio-security, and proper sanitation protocols;
Ability to maintain professional composure and multitask in a high-paced, reactive environment Strong computer literacy (Microsoft Office \xe2\x80\x93 Outlook, Word, Excel, PowerPoint) and able to effectively utilize shelter management software. Knowledge of Pet Point is an asset
Demonstrated excellence in customer service and public relations skills, with the ability to handle difficult clients and high-stress situations
Comfortable handling and being around domestic animals of all types of wildlife
Ability to lift and carry a minimum of fifty (50) pounds
Must be reliable; ability to work all shifts, including weekends, holidays, on-call, and overtime as required
General knowledge of animal welfare and humane society activities
A positive attitude and passion for advocating for animal welfare in our community
Please apply by March 27, 2023 to: Henny Venus Executive Director 371 Ward Street Port Hope, ON L1A 4A4 We thank each individual for your interest.Only those candidates selected for an interview will be contacted. Job Type: Part-time Part-time hours: 16 per week Salary: From $19.00 per hour Schedule:
8 hour shift
Day shift
Every Weekend
Holidays
Weekend availability
Weekends only
Ability to commute/relocate:
Cobourg, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person Application deadline: 2023-03-27
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.