Job Description

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world\'s largest quick service restaurant companies with more than $35 billion in annual system-wide sales and ~30,000 restaurants in more than 100 countries. RBI owns four of the world\'s most prominent and iconic quick service restaurant brands \xe2\x80\x93 BURGER KING\xc2\xae, TIM HORTONS\xc2\xae, POPEYES\xc2\xae and FIREHOUSE SUBS\xc2\xae. These independently operated brands have been serving their respective guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Job Overview:

As the Analyst for Customer Master, you are responsible for maintaining and billing over 30,000+ restaurants through SAP RE-FX.

You will act as the individual between the business team and IT, supporting both your own team, and the business team on any technical glitches and billing issues. In addition, you will represent RBI\xe2\x80\x99s business needs in new SAP upgrades by identifying and implementing additional enhancements up until go-live.

Responsibilities and Duties:

• Supporting offshore and onshore individuals on day-to-day transactions related to tickets management, KPI\xe2\x80\x99s and stakeholder management
• Identifying where there are gaps between business requirements and SAP, and leading the evaluation of other potential stakeholders to address those gaps
• Identifying billing issues by preparing complex reconciliations while working on finding root causes to avoid similar issues
• Act as an expert in the SAP RE-FX module and support the business team on knowledge and process gaps
• Supporting Data Migration, System Integration Testing, User Acceptance Testing, and validating test scenarios
• Leading SOX (Sarbanes-Oxley Act) requirements in providing samples and testing to auditors
• Reviewing and internally auditing transactions processed by the team to ensure that information is updated correctly in SAP

Are you the next Analyst for Customer Master?

• You are a problem solver
• You enjoy finding the root cause to all problems
• You have strong project management skills
• You have experience in developing reports for analysis and decision making
• You have the ability to speak in front of large audiences with confidence
• You are able to balance autonomy, collaboration, and take control

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI\'s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Restaurant Brands International