Job Description

Who we are:

The Fat Ox is nestled within the picturesque mountain town of Banff, Alberta, Canada. Here, amidst the stunning backdrop of the Canadian Rockies, we evoke a sense of rustic elegance and culinary excellence. But we know that there is no scene like the northern Italian ski feel. We love their spirit of life and party; as do our guests and team.

At The Fat Ox, we're all about the party. We customize each experience, empowering foodies to break free from the mundane and become the life of the celebration! Our staff embodies this spirit, drawing inspiration from the Italians to infuse every moment with excitement and joy. Our motto: We are the true enablers and we own it.

Job Overview:

We are seeking a friendly and customer-oriented Server to join our team. As a Beverage Server, you will be responsible for providing excellent service to our guests and ensuring their satisfaction. This is a fast-paced role that requires strong communication skills, attention to detail, and the ability to work in a team environment.

Duties:

- Buffet setup and tear down

- Serving buffet guests and a la carte.
- Greet and welcome guests in a friendly and professional manner

- Take drink orders and serve beverages promptly and accurately
- Provide menu recommendations and upsell additional items
- Maintain knowledge of all available beverages, including specials and promotions
- Prepare and serve alcoholic and non-alcoholic beverages according to established recipes
- Assist with food service as needed
- Ensure cleanliness and organization of the bar area, including restocking supplies
- Adhere to all food safety and sanitation guidelines
- Handle guest inquiries, concerns, or complaints in a professional manner
- Collaborate with other team members to provide exceptional guest service

Qualifications:

- Previous experience in customer service or the food service industry is preferred
- Strong communication skills with the ability to interact effectively with guests and team members
- Excellent time management skills to prioritize tasks in a fast-paced environment
- Ability to upsell and promote additional items to enhance the guest experience
- Knowledge of basic food safety practices and procedures
-- Must be able to work flexible hours, including evenings, weekends, and holidays

Job Types: Full-time, Permanent

Pay: $15.00 per hour

Additional pay:

Overtime pay Tips
Benefits:

Company events Dental care Discounted or free food Extended health care Flexible schedule On-site parking Store discount Vision care Wellness program
Flexible language requirement:

French not required
Schedule:

Day shift Morning shift
Work Location: In person