Job Description

Alarm Monitoring Operator

We have partnered with a local Winnipeg based company and leader in the safety & security industry to support in their search of a new Alarm Monitoring Operator to join their team. As the Alarm Monitoring Operator, your main responsibility is to process incoming alarms and answer all related incoming phone calls. You are considered our main workforce of the Monitoring Services Department.

Shift Information

Monday to Friday 9:00pm to 7:00pm.

Core Responsibilities

CheckMate Alarms Elevator Alarms DICE Alarms SafetyNet Alarms

Work Conditions and Physical Capabilities

Work under pressure, Attention to detail, Tight deadlines, Overtime, Manual dexterity, Fast-paced environment, Sitting (sit-stand desks available)

Personal Suitability

Excellent written communication, Organized, Flexibility, Effective interpersonal skills, Values and ethics, Team player, Excellent oral communication, Client focus

Security and Safety

Criminal record check

Requirements

Minimum 2 Years' Customer Service Experience

Call Center Experience is Considered an Asset

Previous Experience in an Alarm Monitoring Station is Considered an Asset

Non-Violent Crisis Intervention is Considered an Asset

If you are interested in this exciting opportunity, please email a copy of your resume to

kmokosinski@fhblack.com

We thank all applicants in advance, however, only those individuals who best meet our qualifications will be contacted. All other resumes will be kept on file for future consideration.

Job Types: Full-time, Fixed term contract

Benefits:

Company events Dental care Extended health care On-site parking Vision care Wellness program
Application question(s):

Ability to work overnight shift?
Experience:

alarm monitoring: 1 year (preferred)
Work Location: In person