Nippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
Job Summary
The Air Export/Import Coordinator is to manage day-to-day transactions for air export/import deliveries. They are expected to execute accurate documentation, secure bookings with airlines, coordinate timely customs clearance and delivery, ensure compliance in all facets of the tendering process. They must also facilitate all communications in a timely manner to airlines, global partners and customers.
This position require
perishable shipments handling
experience and flexible hours to work from Sunday to Saturday (35/40 hours a week).
Duties and Responsibilities
Air Export:Process Air Exports for various customers
Coordinate with tracking companies pick up of cargo from shipper
Prepare Check in sheets and assign HAWB numbers for shipments
Coordinate with shipper for all required documents (e.g. Commercial Invoice, Export Declaration, Export Permits Etc.)
Process shipment using Nippon Express AS 400 system
Coordination with Shipper, Airlines, Nippon Express warehouse personnel as well as any Nippon Express overseas offices involved in any aspects related to Air Exports shipments
Prepare HAWBs and MAWBs using our AS400 system
Prepare Customer Invoices
Prepare Air Export Quotations
Apply appropriate rates based on specific agreements with customer
Ensure compliance in all facets of the tendering process, including but not limited to dangerous goods requirements, and utilize required software programs to submit shipments for movement
Air Import
Receive import files provided by Air Import Supervisor
Verify that each file has all required information
Prepare advise notices and submit them to CNEE's customs broker
Enter necessary information in AS400 system and obtain documents require for customs clearance
Notify consignees and customers about the arrival of their cargo when applicable
Arrange, when required, delivery of goods to final destination
Issue invoices to customers, customs brokers or origin stations, depending of shipments terms and client's requirements
Follow up with cargo irregularities and keep CNEE inform on how they are been resolved
Submit documents to Canada Customs for arrival stamping
Notify warehouse personnel of any scheduled pick up from outside carriers
Place all air import documents together and file them once shipment is successfully delivered to final destination
Maintain company standards and procedures
Follow company policies regarding handling of Air Cargo
Various other tasks as may be required
Qualifications
Experience with handling perishable air shipments
Flexible work hours are required from Sunday to Saturday
Prior knowledge and experience in the freight forwarding industry, specifically handling air cargo
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Competency with the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of basic procedures relating to exporting and importing goods from and to Canada
Ability to manage one's own time and prioritize tasks based on time sensitive demands
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Comfortable communicating with others, including colleagues, customers and outside vendors
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Capable of providing quality service for our customers by understanding their needs and requirements
Ability to remain calm in stressful situations, work under pressure and meet deadlines
Basic knowledge of Microsoft Office products, including Excel and Word
What We Offer!
Health Benefits (Medical, Dental & Vision Coverage)
RRSP/DPSP Plan with company matching
Paid Time Off (vacation & sick time)
Opportunities for career growth and skill enhancement
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.
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