Agriculture Service Writer Melfort

Melfort, SK, Canada

Job Description


Brandt is currently seeking a Service Writer for our Melfort Agriculture (John Deere) location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department\xe2\x80\x99s operation.

Duties & Responsibilities

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
#LI-onsite

Brandt

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Job Detail

  • Job Id
    JD2272952
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melfort, SK, Canada
  • Education
    Not mentioned