Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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As an Agile Coach, you play a crucial role in fostering successful Agile adoption and implementation throughout the organization. Your responsibilities include coaching, mentoring, and guiding teams, and departments to embrace Agile methodologies and nurture a culture of continuous improvement and value delivery. This position requires extensive hands-on experience with Agile frameworks like Scrum or Kanban, along with scaled Agile practices. You must possess the ability to shift mindsets and behaviours towards a test and learn attitude, a bias for action, and a passion for innovation. Your role involves providing coaching, training, mentoring, and leadership to enable collaboration, development consistency, and value delivery across multiple teams and departments.

What Will You Do?

• Serve as an Agile champion for Digital Enterprise and teams in Corporate, guiding them on their Agile journey.
• Assist in establishing and supporting new Agile teams, helping them become self-organizing, self-managing, and highly functional.
• Provide ongoing coaching and support to in-flight project teams, aiding them in their Agile transformation and facilitating effective planning, team dynamics, operations, and delivery.
• Act as a change agent, advocating for Agile principles, continuous improvement, and value delivery throughout the organization.
• Collaborate with teams and stakeholders to define clear objectives and key results (OKRs) to drive value delivery.
• Facilitate an environment of continuous improvement and adoption of Agile/Scrum practices.
• Coach teams on backlog prioritization and management, ensuring a healthy backlog that aligns with organizational objectives.
• Promote the use of DevOps practices and tools to enhance software delivery.
• Coordinate with other teams and support estimates for larger features and capabilities.
• Deliver educational support on Agile principles, Scrum/Kanban practices, and additional Agile techniques to enhance the organization\'s execution and innovation.
• Measure and track teams\' progress in Agile adoption through various methods like surveys, data analysis, interviews, etc.

What Do You Need to Succeed?

• At least 3 years or more of experience as a Scrum Master, leading multiple teams in Agile practices.
• At least 1 year of experience mentoring other Scrum Masters and practical coaching-in-training.
• Extensive knowledge with Agile project management tools, such as Jira, Confluence, Miro, and DevOps.
• Proficiency in project management practices such as scope management, estimations, risk management, and change management.
• Demonstrated test and learn attitude, bias for action, passion for innovation, and willingness to learn.
• Strong facilitation skills with experience in mentoring, training, and teaching.
• Effective influencing skills in both one-on-one and group scenarios, utilizing emotional intelligence and humility to motivate people.
• Collaboration experience in cross-functional teams encompassing technology, design, business, and operations.
• Understanding of the difference between consulting and coaching and the ability to apply each approach effectively.
• Deep understanding of both Agile and waterfall methodologies.
• Capability to coach teams with both persistent and non-persistent members.
• Commitment to personal and professional growth as an Agile Coach, continuously improving skills and approaches.
• Nice to Have: Agile certification(s) such as KMM, KCP, SAFe, PMI-ACP, PSM, CSM, CSPO, or any other relevant Agile certifications.
• Experience in the finance industry or other regulated environments is preferred.
• Experience with Corporate application environments such as HR, Finance, Corporate Real Estate, Legal, Actuarial would be advantageous.
• Knowledge of Sun Life\'s Digital Enterprise Journey is advantageous.

Must Have:
B = Bias for Action: Demonstrates proactive decision-making, takes ownership, and drives action to achieve desired outcomes.
O = Open to Listen: Actively listens, values diverse perspectives, and promotes an inclusive and psychologically safe environment for all team members.
L = Learn all the time: Embraces a growth mindset, continuously seeks opportunities for personal and professional development, and encourages a learning culture within the organization.
D = Drives Outcomes: Consistently delivers results, enables high performance within Agile teams, and focuses on achieving business objectives.
E = Empowering: Empowers individuals and teams to make decisions, fosters autonomy, and cultivates a collaborative and inclusive work environment.
R = Resilient: Demonstrates resilience in the face of challenges and uncertainty, promotes psychological safety, and supports the well-being of team members.

What\xe2\x80\x99s in it for you?

• Great Place to Work\xc2\xae Certified in Canada in Financial Services and Insurance \xe2\x80\x93 2023
• Great Place to Work\xc2\xae Certified in Canada for Most Trusted Executive Team - 2023
• Great Place to Work\xc2\xae Certified in Canada and the US - 2022
• Great Place to Work\xc2\xae list for Best Workplaces for #HybridWork \xe2\x80\x93 2022
• Great Place to Work\xc2\xae list for Best Workplaces for Professional Development in Canada \xe2\x80\x93 2022
• Great Place to Work\xc2\xae list for Best Workplaces in Canada \xe2\x80\x93 2022
• Named \xe2\x80\x9cBest Places to Work\xe2\x80\x9d by Glassdoor \xe2\x80\x93 2021 and 2023
• Canada Award for Excellence for Mental Health at Work - 2021
• Flexible hybrid work model including in-country (Canada) work-from-home if you prefer. #LI-Hybrid.
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• A common sense dress code, where you decide how you dress based on your day
• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 80,000/80 000 - 130,400/130 400

Job Category: Project Management - Systems

Posting End Date: 28/08/2023

Sun Life Financial