Agent | Clerk | Technician | Customer Service Specialist
Job Description
ABOUT THE JOB YOUR RESPONSIBILITIES- Receive calls from current and potential clients and address the subject of the call by providing information about the company\'s products and services - Respond to requests by phone, email and chat- Identify and understand customer needs- Solve problems and respond to requests - Manage calls- Establish trust with customers to increase satisfaction- Promote and offer products and services that meet customer needsOUR OFFER OUR REQUIREMENTS- High school diploma- XX years of experience in customer service - Spoken and written bilingualism- Ability to deliver excellent customer service- Desire to achieve departmental and organizational objectives- Ability to solve problems and resourcefulness- Professionalism, enthusiasm and confidence- Empathy and energy
DRAKKAR
After over 30 years of success, DRAKKAR is a recognized expert in outsourcing. Working in the logistics, manufacturing, digital and marketing sectors, DRAKKAR offers sector-based expertise that ensures the management of operational activities...
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Job Detail
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Job IdJD2113211
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMontreal, QC, Canada
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EducationNot mentioned