Job Description

After-sales Service CoordinatorJoin a dynamic team as a Service Coordinator!***BILINGUALISM ENGLISH - FRENCH IS MANDATORY***You will be the main point of contact to ensure an exceptional customer experience. You will be responsible for:
- Managing enquiries,
- Coordinating technician schedules and routes,
- Communicating with customers to ensure their satisfaction.If you are organised, have excellent interpersonal skills and are ready to take on new challenges, this is the job for you.Advantages
- Flexible working hours of 37.5 hours per week
- Hybrid or 100% teleworking position
- Competitive salary of $50,000 per annum
- Young and dynamic work environment
- Full insurance and social clubResponsibilities
- Order and stock management
- Coordination of technicians\' schedules
- Customer communication by telephone and e-mail
- Remote problem solving (level 1 technical support)Qualifications
- Bilingual English / French
- 3 years\' experience in telephone customer service
- Experience in electronics, networking and telecommunications (an asset)
- Excellent communication skills, autonomous and able to put a smile on your faceSummary
After-sales service coordinator - Bilingual - Remote
**Please note that only successful applicants will be contacted. Thank you for your understanding**.Why do business with Randstad :
-A career tailored to you;
-Access to hidden offers;
-Fast process.Do you know people looking for a new challenge? Tell them to give us a call!
For every person you refer to us and we employ for at least
4 consecutive weeks or that we hire for a permanent position, we\'ll give you a gift card!
*Make sure the person you refer mentions your name during the call.All our positions are posted on our website: www.randstad.caPeople firstRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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