Job Description

Description:
Title: Mental Health and Psychosocial Support (MHPSS) Advisor, Case Management Location: Remote, work from home and at various sites in BC Employment status: Temporary Full Time to Nov 30, 2023 Salary band: $56,986 - 71,232/year
The Canadian Red Cross (CRC) \xe2\x80\x93 one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada\xe2\x80\x99s Best Employers 2022 - is seeking applicants for an anticipatory Advisor, MHPSS, Case Management position. We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply. As Mental Health and Psychosocial Support (MHPSS) Advisor, Case Management you will work in collaboration with the Case Management Lead, and with support from the national MHPSS unit. You will work in collaboration with CRC personnel, including case managers, to provide enhanced psychosocial support to individuals and families, as part of a team within the mandate of the Canadian Red Cross. You will provide leadership, supervision, and direction to Psychosocial Support (PSS) Recovery Officers.
In this role, you will: Responsibility 1 - Plan, support and provide guidance on creating and maintaining safe and supportive environments for all populations served as part of a response

• Interface with colleagues on collaboration and integration of MHPSS within the operation.
• Provide support to ensure minimum standards on beneficiary accountability, child protection, gender and diversity are met within all programs and services to beneficiaries and where appropriate facilitate and lead.
• Lead the development of a referral system to map resources focussed on MHPSS, within community/region/province.
• Provide resources and education on psychosocial issues, including stress, grief, and loss, among others that occur following traumatic events.

Responsibility 2 \xe2\x80\x93 Lead the implementation of psychosocial support and protection within case management

• Ensure the implementation of the activities and services within the site/assignment are operationalized according to guidelines, standards and official mandate.
• Support ongoing needs assessments for complex cases through consultation with case management personnel and ensure appropriate referrals.
• Support the application of minimum standards on child protection, gender and diversity within all programs and services to beneficiaries.

Responsibility 3 \xe2\x80\x93 Advocate for and support to beneficiary accountability and communication

• Advocate for a client-centred approach both internally and externally in matters of mental health and psychosocial support, which recognizes issues of equity and cultural diversity.

Responsibility 4 \xe2\x80\x93 Program Monitoring and Reporting

• Implement monitoring and reporting tools as part of the planning and program management process.

What we are looking for:

• Professional certification or degree in public health, medicine, psychology, social work, nursing or other mental health-related field, and 2 to 4 years of job-related work experience, or an equivalent combination of education and experience.
• Current professional registration (registered and in good standing) within Canada.
• Experience of supervising staff and volunteers, and facilitating group sessions.
• Case work and case management a strong asset.
• Experience in living or working in a cultural context other than their own a strong asset.
• Training in Psychological First Aid (PFA), Skills for Psychological Recovery (SPR) protection and violence prevention, psychosocial support in emergencies, and knowledge and certification in crisis intervention, ASIST (Applied Suicide Intervention Skills Training), or similar preferred.
• Experience in working for the Red Cross/Red Crescent movement.
• This position requires all candidates to be fluent in English. For candidates working in Quebec, French fluency is a requirement. Fluency/working knowledge in an additional language is considered a strong asset.
• Superior interpersonal relations, communication, problem-solving, and time management skills.
• Proven team leader with the ability to manage change, motivate team members, have strong decision-making and manage effective teams. Outstanding leadership skills in a demanding and diverse work environment combined with highly developed supervisory and delegation skills.
• Able to listen to trauma, loss, and grief.

Working conditions:

• The majority of the work is performed in an environment which is mostly clean and comfortable. Mobile (remote, home or office) worker arrangements will consider the tools, resources and environment required to be effective and productive.
• Ability to work non-traditional hours is required, including working weekends and evenings.
• Regular travel, including overnight travel in Canada may be required.
• Valid driver\xe2\x80\x99s license and satisfactory driver\xe2\x80\x99s abstract is preferred.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

This position is open until filled, however qualified applicants are encouraged to apply as soon as possible. Qualified applicants who apply after the selection process has started, may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.