Job Description

Job Category: Human Resources
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Position Summary:
Under the general direction of Director, HR, this position will be responsible handling day-to-day operations focusing on employee relations, disability management, occupational health and safety, labour relations, orientation and training. Above all else, HR Advisors will create an environment that is safe, fun and full of learning opportunities!
Key Accountabilities:

• Provides HR leadership & advice to managers; provides guidance on conflict resolution, performance management, career development and succession planning;
• Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementation and delivery;
• Oversees programs such as orientation, training, attendance management, health, safety & wellness, rewards and recognition etc., at the property;
• Delivers and supports ongoing training and development at the site for managers and team members to cultivate culture to create memorable experiences;
• Develops and implements HR strategic plans; ensures site operations align with company objectives;
• Partners with management to improve culture of attendance and performance, while ensuring exceptional guest service;
• Fosters a safe workplace focusing on taking proactive steps to minimize accidents and increase wellness;
• Liaises and communicates effectively with all appropriate operational departments;
• Develops and cultivates strong working relationships with all stakeholders: guests, partnerships, team members, unions, vendors and regulators;
• Assisting and advising Managers with respect to policies and collective agreement application and interpretation;
• Focuses on rapport-building with the Union working towards improving communication and reducing grievances;
• Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances and arbitrations and provides support, resources and participates on the Casino's bargaining and Labour-Management committees.
• Ensures compliance with licensing laws, health and safety and other statutory regulations.
• Performs other reasonable additional duties as required/assigned.
• Other duties as assigned.

Education and Qualifications:

• Degree and/or diploma in Human Resources Management from a recognized post-secondary institution, or a combination of relevant education and experience.
• Minimum of 3-5 years working experience in Human Resources; specific experience in labour relations is required.
• Knowledge of Ontario employment standards and human rights legislation.
• Strong computer skills working with MS Office programs.
• Employer Connect, Cognos and HRIS experience (JD Edwards) are considered assets
• Ability to deliver excellent guest service at all levels of the organization, and externally.
• Possess strong organizational, presentation, time management and project management skills.
• Exhibit a high level of professionalism and excellent interpersonal skills.
• Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
• A CHRP designation would be an asset.
• Experience managing disability management files and assisting with coordinating gradual return to work programs.
• Demonstrated ability to work both independently and within a team environment.
• Ability to communicate clearly and concisely, both orally and in writing.
• Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
• Maintains and exercises a high degree of discretion and confidentiality in giving out information.
• Potential and interest in doing HR generalist work.
• The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)

About Us:
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with.....is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!