Job Description

Position Number:

50021700 /

Department:

Access Centre for Students with Disabilities

Grade:

GR12

Campus:

Sir George Williams (Downtown)

Salary:

$86,159.93 - $102,917.74 per annum

Union/Association/HR Policy:

CUPEU

Posting deadline:

January 5, 2026

Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role

Recognized as one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.


Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.


As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE

: This posting represents a maternity leave replacement contract. This position is a full-time (35 hours/week) seasonal position from January 5 to May 29, 2026 and August 17 to March 12, 2026.

SCOPE

Reporting to Manager, Access Centre for Students with Disabilities (ACSD), the incumbent acts as an advisor whereby they analyze and review student documentation to assess the student's need and eligibility for accessibility services and accommodations. Using this information, the incumbent develops an accommodation plan with the student, which is reviewed as needed. The incumbent acts as a resource and support for students, faculty and staff on issues related to accommodations, accessibility services, and the promotion of Universal Design for Learning across the university.

PRIMARY RESPONSIBILITIES

o Review medical, psychological and educational documentation for the purpose of assessing the student's access needs, eligibility for accessibility services and determining reasonable accommodations.


o Perform intake interview and consultation sessions with students, online or in person, in order to develop an individualized accommodation plan. Using documentation provided (eg. Psychological assessments, medical documentation, IEP), interview questionnaire and evidence-based criteria set by the unit, recommend accommodations and accessibility services to support an equitable participation in a university learning experience. Prepare a Letter of Accommodation (LOA) for the instructor, detailing the students' accommodations.


o Consult with students and faculty to ensure that the accommodation and accessibility services as set out in the students' plan are implemented appropriately. Troubleshoot with students and faculty on complex situations pertaining to accommodations and accessibility services.


o Support students under stress and with self-advocacy as it relates to communicating their accessibility-related needs and functional limitations.


o Recommend strategies for addressing disability-related barriers to academic participation, including the use of adaptive technologies, skill building and coping methods.


o Collaborate with faculty and departments on the planning and implementation of accommodations to ensure that student accessibility needs are respected while maintaining the academic integrity of the classroom and assessments.


o Ensure the maintenance of quality documentation, case notes, and student personal information via the processes and systems used within the unit and perform regular quality control on data entry and service requests for students in their caseload.


o Collaborate with the ACSD exams team to ensure that student accommodations and accessibility services are implemented. Communicate with the ACSD exams team regarding unique exam set up for students.


o Support students to access aid programs and support services on and off campus. Collaborate with internship and co-op placement supervisors.


o Support the day-to-day operations and service delivery of the unit. Ensure that the ACSD Manager is regularly advised of issues and concerns relating to complex cases and situations.


o Participate as a member of internal/external committees on policies related to accessibility or Universal Design for Learning, or organizations dealing with higher education and disability, and coordinate projects in keeping with the goals of the unit.


o Provide information and psycho-education to faculty and staff on disabilities and accessibility/inclusive practices, via workshops and other evidence-based modalities. Develop and provide workshops and materials on topics related to accommodations, accessibility, coping strategies and adaptive technologies.


o Attend current professional development and be abreast of literature in the field of disability as it pertains to the work within the ACSD.


o Be aware of and collaborate with Campus Wellness and Support Services and Student Services in supporting students as needed.

QUALIFICATIONS

o Bachelor's degree in a related field (Psychology, Disability Studies, Education, etc.) and four to seven years of related work experience.


o Good knowledge (Level 4) of spoken and written English to communicate effectively with faculty, staff, and students and to draft correspondence, documentation, and reports. Good knowledge (Level 4) of spoken French and basic knowledge (Level 3) of written French.


o Good knowledge (Intermediate level) of Word and PowerPoint.


o Experience in dealing compassionately with individuals in sometimes difficult personal situations.


o Ability to read and understand the terminology used in medical documentation and psychoeducational assessments.


o Excellent problem-solving skills to assess student accessibility needs and implement appropriate solutions.


o Excellent interpersonal communication skills with the ability to deal sensitively with individuals.


o Knowledge of de-escalation techniques and solution-focused communication


o Knowledge of the social model of disability and current trends in the field of disability at the university level (i.e., physical, learning, mental health, medical, injuries) and its impact on learning.


o Knowledge of specific technological aids, software and services that remove barriers to visual and hearing impairment and print disabilities.


o Knowledge of the principles of Universal Design for Learning as they apply to an educational institution, disability-specific barriers and barrier reduction strategies, principles of inclusive education and principles of academic integrity.


o Knowledge of Quebec government legislation, the Quebec and Canada Charter of Human Rights and programs for disability support at the post-secondary level, and community resources serving people with disabilities.


o Knowledge of privacy of information legislation and professional practice, as it relates to confidentiality of personal information.


o Approachability, empathy and patience with others


o Ability to work in a team environment and cooperate with others.


o Ability to multi-task and work under pressure with minimal supervision.


o Aptitude to work in a service-oriented environment as both a member of a team and independently.


o Able to accept constructive feedback, reflect and integrate suggestions, and change practices to improve service delivery.



Due to the volume of applications, only selected candidates will be contacted by our Talent Team.





Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement

Concordia University is located on unceded Indigenous lands. The Kanien'keha:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtia:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity

Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility

Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status

All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada's reporting requirements, the University is obliged to gather information about applicants' status as either Permanent Residents of Canada or Canadian citizens.