Reporting to the Manager of Admissions, the incumbent is responsible for effectively supporting admission activities by assessing documentation and providing students with the guidance needed to ensure they are able to complete their applications for admission. The incumbent will support and manage application materials relating to undergraduate and graduate programs, transfer students, mature applicants and other areas as required.RESPONSIBILITIES:Working within the Colleague student information system, the incumbent will:Assess admission applications for completeness, moving student applications through Recruit and then into ColleagueUpdate relevant admission decision fields in the student information systemPrepare and generate admissions decisions to students through established management communications proceduresAccurately and efficiently enter data and review both demographic and academic grade entry for admission purposesRespond to queries from students regarding the status of applicationsProvide students, Faculty and staff with exceptional service by addressing all queries in a timely mannerSupport applicant query requests through accurate, timely, and professional communication in-person, electronically, and via telephoneWork collaboratively with staff in the Registrar's Office and Enrolment Services to provide solutions to workflow questionsVerify, scan and import documents supporting students' applicationsProvide support to all areas of the Registrar's Office and Enrolment ServicesWork collaboratively and respect equity, diversity, and inclusion for students, faculty, staff, and community members at all timesEnsure admissions policies are adhered to and that sensitive and confidential applicants and other information is maintained in a professional mannerQUALIFICATIONS:Post-secondary education in an administrative assistant program with two-year related experience, or an equivalent combination of training and experienceAbility to work in a team environment, as well as independently with minimal supervisionAbility to establish priorities, multi-task and work under pressure to deliver exceptional servicePossession of strong analytical and problem-solving abilitiesUnderstanding of and adherence to a structured, solution driven workflow processProficiency in Microsoft Office, specifically Excel and Word, or equivalent applications. Experience using Recruit and Colleague program software is considered an assetAttention to detail and system savvyAdherence to confidentiality requirementsDemonstrated verbal and written communication skills, particularly in delivering client servicesDemonstrated understanding of the importance of ethical standards of integrity, fairness, and confidentialityCulturally competent communication and cross-cultural understandingAbility to work well within a team environment, as well as independently, and able to demonstrate flexibility, adaptability, energy, and positivity in their workApplication Instructions:Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, . Applications will not be accepted via email.Only those applicants who are invited to an interview will be acknowledged.Note that this site is not compatible with some mobile browsers (e.g. iPad, iPhone). Upon successful submission of your application, you will receive an auto-reply to your email address advising your application has been received. If you do not receive an email, please check your spam folder and/or try submitting your application via a different web browser (Google Chrome, Firefox, etc).
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